Member Services Representative II

AtConexus we are focused on supporting our members with theirneeds oftoday while also helping them pursue their goals for the than conducting a bankingtransactionitsabout providing insightful content tools expert advice and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence and our employees champion each members successultimately contributingto a thriving province.

We are curious courageousconfidentand committed. Our valuesensurewe consistently deliver outstanding member experiences. As employees we are more than just individuals who come to work eachdayeach role is a vital part of Conexus.

As of January 1 2026 Conexus Cornerstone and Synergy credit unions have merged into one provincial credit union serving over 200000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities arelocatedon Treaty 2 4 5 68 and10 lands. These are the traditional lands of the Cree Dakota Dene LakotaNakotaand Saulteaux peoples as well as the homeland of the Métis.

The bigger picture

Were looking for a motivated team player who is member service focused to come on board as a temporary full-time Member Services Representative II (MSR II) at our Melville Branch for up to 6 months. As the first point of contact for members you will provide everyday banking services and products to meet members immediate needs.

Howyoullbe spending your timeâ

• Proactively identifying and responding to members needs to improve their financial well-being and build rapport.
• Providing a variety of services related to the promotion and sales of cash and non-cash financial services solutions and alternatives such as opening up memberships and deposit accounts including terms RRSPs and TFSAs.
• Promoting and offering credit union products and services and when appropriate referring members to Financial Service Advisors to further develop relationships.
• Following internal policies procedures and processes; all the while maintaining confidentiality.
• Identifying suspicious transactions or interactions and responding appropriately.

The way people describe youâ

• A welcoming and engaging individual who builds trust and working relationships with ease.
• A team player who takes pride in working with our members and creating an exceptional member experience.
• An adaptable individual who is comfortable with a changing environment while remaining focused on our goal of improving the financial wellbeing of every member.
• A self-starter who is passionate about growing your knowledge.
• A communicator who takes a genuine interest in people and is good at listening.

The experience you bringâ

• Grade 12 education is the minimum requirement for this position.
• Experience in sales customer service or a related field.

Salaryrange

$23.59 - $29.49 hourly

Benefits andperks

The success of our membersrelies heavily onthe performance andaccomplishmentsof our we prioritizeoffering our team a varietyofperksand benefitsdesigned to support their success and well-being bothat work and in theirpersonal of theseadditionalbenefitsmayinclude but are not limited to:

• Generous vacation benefitsgiving you time to spend onwhatsmost important to you
• Competitive benefit package optionscovering all aspects of personal wellness
• Pension matching to support you towards retirement
• Preferred rates for all your banking needs helping to make life more affordable

We are excited to welcome candidates who bring a blend of academicprofessionaland volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However we encourage you to explore opportunities that closely match your skillset and truly value diverse backgrounds and varied experiences as we are dedicated to creating inclusive and diverse workplaces. This opportunity closes on September 27 so apply now!If you have questions about this position pleasecontact Natasha Hudyat.

Required Experience:

Unclear Seniority