Member Service Representative II

• Maintain custody of cash drawer and daily cash holdings and reconcile cash on hand.
• Receives cash and cheques for deposit verifies amounts and examines cheques for endorsement and processes transactions.
• Cash cheques and withdrawal receipts within discretionary limit paying out money after verifying signature and checking for coverage.
• Process other transactions as requested by member clients including transfers utilitypayments loan payments and credit card advances.
• Assist members with more complex financial inquiries and/or problems such as certification of cheques setting up stop payments and holds.
• Order/process personalized cheques.
• Identify opportunities to promote up-sell or cross-sell all credit union products making referralswhen necessary.
• Respond to member inquires both in person and by telephone as determined by the branch organizational structure by responding to member needs.
• File reports and other credit union documents as required.
• May hold second combination for branch vault treasury night depository or ATM keeping security of combination at all times.
• May be responsible for reconciling utility payments by balancing accounts and preparing appropriate remittances.
• May process remittances by balancing account remitting funds to CUCM and scanningremittances.
• May process incoming and outgoing wires and update records.
• May process postdate items from post dated box.
• Administrative and shared functions may be rotated to ensure cross training.
• Other duties as deemed necessary and directed by your immediate supervisor.

• Preference will be given to those with Post Secondary Education andcandidates with a proven trackrecord in credit union/financial institution environment.
• Minimum grade 12 education and 3 years cash experience or an equivalent combination.

Why Sunrise

Required Experience:

Unclear Seniority