Medical Receptionist

JOB SUMMARY:

Under direction of the Office Manager the Front Desk Receptionist essential duties include providing excellentcustomer/patient services via phone and in person.

ESSENTIAL FUNCTIONS:

• Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements
• Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors
• Maintains patient accounts by obtaining recording and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing collecting and expediting third-party claims
• Protects patients rights by maintaining confidentiality of personal and financial information
• Keeps patient appointments on schedule by notifying provider of patients arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Performs day-to-day administrative functions and general office duties including but not limited to copying filing faxing answering phones and data entry
• Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times
• Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
• Clean sanitize and maintain patient waiting areas office files and front-desk areas in a manner that is organized
• Assist with other duties as assigned
• General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

QUALIFICATIONS REQUIRED:

• High School graduate or equivalent required Medical Receptionist Certificate a plus
• 1 years of experience medical office receptionist experience; Medical Receptionist Certificate a plus
• Regular and reliable attendance is an essential function of the position
• Excellent communication skills
• Computer literate with entry level working knowledge
• Demonstrated ability to organize coordinate prioritize and facilitate many on-going tasks at one time
• Duties require professional verbal and written communication skills
• Ability to work independently or with a team
• Professional appearance
• Positive attitude

BENEFITS:

• Medical dental and vision insurance
• 401K with company match
• STD LTD Life Insurance
• Paid Time Off and Paid Holidays

If today is not the right time for a career change maybe you know a friend who is ready for a change. We will pay you $300 for your referral! Please send your referrals contact information to .