Medical Administrative Assistant

FT Medical Administrative AssistantStatus: Full-time permanentLocation: Windsor ONHours: 35 hours/week Monday to FridaySalary: $41547 to $51933 per yearPaid Time Off: 3 weeks vacation 12 health & 3 personal days 5 spiritual/cultural days professional development and your birthday offBenefits: Comprehensive health dental life insurance and more Pension: HOOPP (defined benefit plan) Posting Date: July 28 2026Deadline: August 12 2026 Southwest Ontario Aboriginal Health Access Centre (SOAHAC) is a diverse dynamic multiservice Indigenous health and wellness agency. We strive to provide quality wholistic health services by sharing and promoting traditional and western health practices to enable people to live in a more balanced state of well-being. The Centre provides services to Indigenous people including those who live on and off reserve status non-status Inuit and Metis within the Windsor-Essex region. SOAHAC has a mandate of ensuring that health services are accessible of high quality and are culturally appropriate. We are also mandated to build health care capacity within Indigenous communities. Currently we are seeking the services of a Medical Administrative Assistant to join our interdisciplinary staff team at our site in an essential often first contact and critical liaison between community members accessing SOAHACs services and our interdisciplinary staff team the Medical Administrative Assistant will help maintain SOAHACs core values in the provision of culturally safe care. The Medical Administrative Assistant assists in providing a positive welcoming environment for community members visitors individual clients their families and staff. You will provide medical administrative technical and clerical support to SOAHAC team members in various programs. This is a key communications role and as such you will participate in maintaining internal relations between staff health service providers as well as community partners. Responsibilities:Create a warm and inviting reception for community members visitors individual SOAHAC clients and families in person and on the as part of the interdisciplinary staff team for the best interest of the clients their families and community wellness outcomesAid and support by processing referrals to specialists laboratory and procedural appointments and pharmacist inquiries as part of the interdisciplinary staff teamEnsure proper notification of medical appointments and medical correspondence as part of the interdisciplinary staff teamMaintain an efficient computerized client encounter system by inputting and updating information into PSS (Telus) on a regular basisRequirements:Graduate of a Medical Administrative Diploma or equivalent3-5 years knowledge/experience working in an Indigenous multi-service health and wellness environment or similar an assetSupportive of both Indigenous and western models of wellness and health carePossess a thorough knowledge of medical terminology anatomy and physiologyPrior experience utilizing medical scheduling software preferably with an EMR (ideally PS Suites)Extensive computer literacyKnowledge of various Indigenous and mainstream community agencies service providers and resourcesExceptional attention to detail and accuracy Ability to work in a fast-paced environmentAbility to manage confidential and sensitive informationWillingness to learn Indigenous Cultural Safety and other ongoing cultural learnings/ teachingsWillingness to assist other SOAHAC sites as neededValid drivers license or access to a reliable transportationAbility to obtain/ maintain a current and clear police check is a condition of employmentUp-to-date immunizations and recordsThis job may require additional responsibilities and duties as assigned by Southwest Ontario Aboriginal Health Access Centre. SOAHAC values diversity and is an equal opportunity employer; however hiring preference will be given to qualified Indigenous applicants (please self-identify). SOAHAC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities you require accommodation to apply or if selected to participate in an assessment processplease advise Human Administrative Assistant Dayforce JobsPlease apply by submitting your resume and cover letter. If unable to submit through the careers portal you may submit to Please note that our applicant tracking system may use automated tools including artificial intelligence (AI) to support aspects of the recruitment process. All hiring decisions are made by our visit Southwest Ontario Aboriginal Health Access Centre online at: or like us on to learn more about us!We thank all those for applying but only those selected for an interview will be contacted.