Medical Administrative Assistant

Why join CMHA Peel Dufferin

Support your community. Advance your career. Fulfill your purpose.

Joiningthe Canadian Mental Health Association Peel Dufferin Branch means youll be part of something meaningful. For starters were honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions were committed to increasing awareness and addressing the stigma surrounding mental health. Thats why weve made it a priority to create a diverse organization that represents the communities we serve and the people we help.

What We Offer

As a community-based agency were dedicated to the mental physical and social health of everyone including our team members. Thats why were proud to offer a total rewards package that helps our team members balance their professional and home life. Youll also be empowered to keep learning new skills and reaching your goals from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits we offer our team members some unique perks that really stand out:

• 2 weeks accrued vacation
• Accrued sick days plus 2 flexible days each year
  
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $350 annual allowance to invest in achieving your personal wellness goals
  
• Participation in organizational pay for performance incentive program

Were looking for a part-time Medical Administrative Assistant to join our team!

The Medical Assistant will provide support to the Rapid Access Addiction Medicine (RAAM) team and carry out administrative tasks that impact daily operations including front desk reception duties. They will be responsible for performing general office duties including participating on organizational committees and providing project support.

Status:Permanent part-time 18.75 hours Monday-Sunday some evenings/weekends required. Note this posting is for an active vacancy.

Salary:$21894.30 - $25411.18 annually based on part-time hours. (Candidate qualifications will be considered when determining the starting salary).

Location:This position is based out of 60 West Drive Brampton. Due to the nature of this program this role is on-site and/or community based.

What You Will Do:

• Support scheduled front desk reception coverage welcoming clients and visitors to our space; support clients with scheduled and walk in appointments
  
• Facilitate any immediate requests and coordination such as receiving deliveries and engaging with vendors/service providers
• Engage with clients to collect client feedback
• Maintain supply inventory by checking stock to determine inventory level replenishing supplies ordering supplies as needed verifying receipt of supplies including both office and medical supplies
• Act as a liaison between the Program Manager and staff to ensure appropriate coordination and follow-up on day-to-day needs
• Manage and maintain confidential information
• Where applicable manage and maintain the Director and teams work schedule
• Maintain electronic filing system as needed. Enter and update client data and pull data reports for program managers and funders as required
• Create revise and improve systems and procedures by reviewing operating practices record keeping systems and forms; Implement changes as approved by Director
• Perform other duties and responsibilities including special project support as assigned by the Manager

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities duties or responsibilities.

What You Need to Join Our Team:

• Post-secondary diploma in Business/ Office Administration Health Services is required
• Minimum 3 years of related medical administrative support experience is preferred
• Prior experiencing managing client or health records and filing systems is preferred
• Previous experience with OHIP billing is an asset
• Lab certification and/or procedure training is considered an asset
• Superior knowledge and understanding of administrative role supporting clients management and physicians
  
• Excellent knowledge of medical terminology healthcare office practices procedures and standards
• Self-motivated with demonstrated ability to function aspart of an interprofessional multidisciplinary team and/or independently
• Strong interpersonal skills with proven ability to approach listen build trust and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.
• Openness to operate from an anti-racist anti-oppressive 2SLGBTQ affirming and intersectional framework.
• Willingness to learn and apply practical understanding of different elements of diversity such as gender identity/expression race/cultural background religion sexual orientation disability immigration and precarious status family status etc.
• Fluency in a second language including ASL (American Sign Language) is considered an asset.
• Valid Canadian drivers license and access to an insured automobile in good repair
• A satisfactory Vulnerable Sector Screening (Police Check) report.

Deadline to Apply: Friday August 14th at 5:00 PM

At the Canadian Mental Health Association Peel Dufferin Branch we provide a wide array of community services resources and care for people with mental your role youll not only assist people who are struggling youll help them return to good health and reintegrate into the everything we do we work together to make the world a better place one person at a time.

Apply Now and EMPOWER your career!

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages genders cultures and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized including but not limited to First Nations Inuit Métis and Urban Indigenous (FNIMUI) populations ethno-racial communities people with disabilities *2SLGBTQIA communities women and gender diverse people low-income communities those with a personal lived or living experience navigating mental health substance use and/or addiction challenges and personal recovery and all equity-deserving groups.

*2SLGBTQIA (Two-Spirit Lesbian Gay Bisexual Trans Queer Intersex Asexual and a range of gender and sexual diversity categories not listed).

Accessibility Statement

When contacted by CMHA Peel Dufferin for a career opportunity please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback please email us at

Use of Artificial Intelligence (AI) in Recruitment

To streamline our recruitment process we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidates experience skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps

We thank all those who apply. Only those selected for further consideration will be retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.

Required Experience:

Manager