Manufacturing Technology Specialist

Role Summary

Why This Role Matters to Modern Niagara

Modern Niagara is investing in a new piping fabrication shop and the technology platform that will support it. The Manufacturing Technology Specialist plays a critical role in ensuring that technology solutions meet operational requirements and deliver value to the business. By connecting shop floor users with internal technical teams and external vendors this role helps improve productivity enhance system adoption and support continuous improvement initiatives across fabrication operations.

Key Impact / Purpose

• Bridge communication between fabrication operations and technology teams to ensure business needs are translated into effective solutions.
• Support successful implementation and adoption of fabrication technology platforms and processes.
• Improve operational efficiency by identifying opportunities for technology enhancements and process improvements.
• Ensure priorities feedback and support activities are coordinated effectively across multiple stakeholders and support teams.

Duties and Responsibilities:

Business & User Partnership:

• Serve as the primary point of contact for shop supervisors fabricators and estimators regarding fabrication technology questions issues and enhancement requests.
• Gather document and communicate business requirements for new features system enhancements and issue resolution initiatives.
• Translate shop floor requirements into clear actionable information for technical teams vendors and support partners.
• Represent fabrication operations in planning and decision-making discussions with IT Data & Analytics and third-party vendors.
• Communicate updates priorities timelines and outcomes back to end users to ensure transparency and alignment.

Technology & Support Coordination:

• Coordinate activities between the fabrication shop internal IT the Data & Analytics integration team and external software vendors.
• Track and manage open issues enhancement requests implementation activities and support priorities impacting fabrication operations.
• Escalate issues and help resolve competing priorities across multiple support teams.
• Support prioritization of the fabrication technology roadmap and backlog in partnership with Data & Analytics leadership.
• Prepare business context open action items and operational requirements for vendor and support team meetings.

Implementation & Change Support:

• Support the rollout of new systems enhancements and process changes within the fabrication shop.
• Coordinate user acceptance testing training schedules and go-live readiness activities with business stakeholders.
• Partner with technical teams to support the development and delivery of training materials and user enablement resources.
• Collect and triage user feedback following implementations and direct items to the appropriate technical owners.

Continuous Improvement:

• Identify recurring process challenges operational inefficiencies and user pain points within fabrication operations.
• Communicate improvement opportunities to IT Data & Analytics vendors and system owners.
• Maintain an understanding of fabrication technology roadmaps capabilities and system limitations.
• Provide shop floor input into system configuration process design and future enhancement discussions.

Must Haves:

• 5 years of experience in a Business Analyst Systems Liaison Technology Coordinator Product Owner or similar role supporting manufacturing ERP or operational technology systems.
• Working knowledge of manufacturing and ERP concepts including MRP work orders bills of materials (BOMs) inventory management and production workflows.
• Strong ability to gather document and communicate business requirements to technical and non-technical stakeholders.
• Experience coordinating across business users technology teams and third-party vendors.
• Strong stakeholder management relationship-building and communication skills.
• Proven ability to manage multiple priorities requests and implementation activities simultaneously.
• Ability to travel periodically to fabrication shop locations to support operations and maintain a firsthand understanding of business needs.

Nice to Haves:

• Experience with NetSuite or comparable ERP platforms including MRP and inventory management processes.
• Familiarity with Trimble fabrication solutions such as FabShop AutoBid Mechanical or similar manufacturing execution systems.
• Experience supporting warehouse management systems (WMS) or inventory-related technology initiatives.
• Background in construction mechanical or piping fabrication industrial manufacturing or make-to-order production environments.
• Experience working alongside IT service desks application support teams software vendors or implementation partners.
• Exposure to product ownership business analysis or operational technology transformation initiatives.

This is anew annual compensation;$74000 - $120000

Modern Niagara offers a competitive total compensation package including:

• Performance based bonus opportunities.
• Defined Contribution Pension Plan with a generous employer contribution.
• Flexible Health and Dental benefits with tiered options to meet the needs of you and your family.
• An annual health spending account to support your overall wellness.
• 24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services.
• A competitive vacation package with additional vacation granted throughout your tenure with the organization.
• Employer Paid Parental Leave Top Up.
• Annual Community Day dedicated to volunteering and giving back to the communities where we live and work.
• Corporate Discounts through various vendors across Canada for programs such as fitness mobile phones travel home and auto insurance and many others.
• Here at Modern Niagara because we know our people are the best in the industry we pride ourselves on providing a total compensation package that rewards employees for their hard work and supports employees and their families in their overall wellbeing.

About Modern Niagara

Who We Are
Modern Niagara helps building owners managers and general contractors meet the mechanical electrical integrated building technology and building services needs of their buildings across Vancouver Calgary Edmonton Toronto Southwestern Ontario and Ottawa. We are committed to having a positive and meaningful impact on Canadas infrastructure and on the communities where we live learn work and heal. We build for life.

Our Culture & Values
We value passion initiative determination professionalism and teamwork. Health and safety are embedded in everything we do and our award-winning safety culture consistently performs well above industry standards.

Diversity Equity & Inclusion at Modern Niagara
We are committed to building a diverse equitable and inclusive organization where everyone has access to opportunity feels a sense of belonging and can thrive. We actively work to remove barriers faced by members of equity-seeking groups (including women Indigenous Black racialized 2SLGBTQIA people people with disabilities and newcomers to Canada) in the construction industry. We encourage applications from candidates of all backgrounds and lived experiences and are committed to a barrier-free hiring process.

If you require accommodation at any stage of the recruitment process please contact us at so we can make appropriate arrangements.

We appreciate every applicants interest in joining Modern Niagara. Only those selected for an interview will be contacted.

Required Experience:

IC