Manager, Technology Risk Governance, Compliance & Reporting

The Manager Technology Risk Governance Compliance & Reporting will support Enterprise Technology Services by managing technology and cyber risk metrics across governance compliance monitoring validation and reporting activities. This role contributes to Manulifes mission by helping ensure technology and cybersecurity risks are accurately measured reported and managed in alignment with enterprise risk appetite regulatory expectations and governance standards. The successful candidate will partner with Technology Cybersecurity Risk Audit and Compliance stakeholders to strengthen reporting integrity support audit readiness and drive consistent risk governance practices. This is an opportunity to influence executive and Board-level reporting while helping mature technology and cyber risk oversight across ETS.

Position Responsibilities:

• Manage the lifecycle of technology and cyber risk metrics including maintenance monitoring reporting validation and annual reviews.

• Govern compliance to technology and cybersecurity metrics ensuring alignment to risk appetite governance standards and enterprise requirements.

• Monitor metric performance and compliance trends identify emerging risks and coordinate remediation activities for metric breaches.

• Maintain Tier 1 metrics and supporting data within enterprise governance risk and control systems.

• Partner with Technology Cybersecurity and Risk stakeholders to ensure metric accuracy data quality and reporting integrity.

• Support audit regulatory and governance reviews through documentation evidence and traceable reporting.

• Drive consistency in metrics governance compliance monitoring and risk reporting processes across ETS.

• Prepare executive and Board-level reporting on technology and cyber risk performance breaches trends and remediation activities.

Required Qualifications:

• 710 years of experience in technology risk cyber risk operational risk governance compliance or enterprise risk management.

• Experience managing metrics reporting risk compliance or control-based programs in a structured governance environment.

• Strong understanding of technology and cyber risk management control effectiveness risk metrics and enterprise risk management principles.

• Knowledge of cybersecurity concepts including threats vulnerabilities security controls risk assessments incident management and regulatory expectations.

• Demonstrated ability to manage end-to-end metrics governance reporting validation and compliance processes in an audit-ready environment.

• Strong analytical and problem-solving skills with a focus on data quality accuracy completeness and risk-based decision-making.

• Experience working with governance risk and control platforms cybersecurity reporting tools or enterprise reporting solutions.

• Strong stakeholder management and communication skills with the ability to influence and collaborate across Technology Cybersecurity Risk Audit and Compliance functions.

Preferred Qualifications:

• Experience preparing executive committee or Board-level technology and cyber risk reporting.

• Experience working in financial services insurance banking or another highly regulated environment.

• Knowledge of technology risk cyber risk control or governance frameworks.

• Experience supporting audit regulatory compliance or enterprise risk reviews.

• Professional certification such as CISA CISM CRISC CISSP CGRC or equivalent is considered an asset.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.