Manager, Product and Delivery

The Product Branch is looking for a Manager Product and Delivery. Reporting to the Director Product and Delivery this position provides practice leadership to multiple cross-functional Product Teams in a matrixed environment delivering new or enhanced products that achieve the outcomes of ministry programs through expert design agile and technology practices.

The Manager creates and fosters the conditions for success provides expert mentoring for digital practitioners and optimizes the efficiency and effectiveness of each product team working with leadership across DDD and partner ministries to prioritize work stay aligned with proven DDD methods and engage stakeholders. Coaching ministry Product Owners is a key responsibility to ensure the greatest transformation impact of Product Teams.

The responsibilities of this role include:

• Lead cross-functional Product Teams in the delivery of governments highest-priority products creating the conditions for success removing barriers to delivery and keeping teams focused on the priorities that drive value for citizens ministry programs and DDD.
• Train coach and mentor ministry Product Owners and digital practitioners acting as co-product owner through to first release and supporting change management with ministry partners.
• Manage staff and contracted practitioners in a matrixed environment including human resources processes performance management coaching conflict resolution and reporting on progress status and burn rates.
• Provide strategic planning support to ministry partners facilitating prioritization sessions developing product roadmaps and decision-support materials and engaging leadership to align product priorities with ministry business plans.
• Provide insight advice and recommendations to the Director branch leaders and client ministries weighing risks and opportunities to identify effective solutions and support decision-making up to the Minister level.
• Champion the cultural shift to agile user-centred delivery influencing and partnering with client ministries challenging product requests where needed and promoting iterative delivery of a minimum viable product.
• Serve as Acting Director when needed and participate in DDD strategic and operational activities including government-wide engagement sessions.

To be successful in this position you will demonstrate:

• Strong leadership team-building and coaching skills with the ability to manage change and negotiate solutions across diverse groups.
• The ability to build and sustain effective networks and collaborative environments while balancing diverse needs and interests often under difficult conditions.
• Sound judgment when evaluating complex situations with multi-faceted criteria and the ability to shift resources and priorities as demands change.
• AI fluency and process-automation literacy with the ability to translate technical change into accessible staff-facing communication.

The Job Description is provided for Further details on this position.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

Requirements:

• A university degree in a related field (e.g. Design Product Management Public Administration Computer Science Commerce or Communications) supplemented by four (4) years of progressively responsible related experience.
• Experience managing and supervising teams including staff and contracted practitioners in a matrixed environment.
• Experience with Agile product management human-centred design and modern development and delivery practices.
• Experience developing and maintaining working relationships with multiple ministry partners and stakeholders including negotiating agreements and resolving conflicts.
• Experience providing practice leadership coaching and mentorship to product teams and product owners.
• Knowledge of management systems and processes including human resources performance management and budgeting.
• A cover letter clearly demonstrating relevant skills and competencies tailored to this position.

Equivalencies:

• A related masters degree and a minimum of three (3) years of related experience; or
• A related two-year diploma and a minimum of six (6) years of related experience; or
• A related one-year certificate and a minimum of seven (7) years of related experience; or
• A minimum of eight (8) years of related experience in lieu of formal education.

Assets:

• Broad understanding of Government of Alberta services and the needs of client ministries.
• Knowledge of project management principles and the fundamentals of service design human-centred design and agile DevOps and continuous delivery of value.
• Experience developing and maintaining working relationships with multiple ministry partners and stakeholders including negotiating agreements and resolving conflicts.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Term of Employment: Permanent Full-time position

Hours of Work: 7.25 hours daily / 36.25 weekly Monday to Friday

Location: Edmonton or Calgary

Final candidates will be required to undergo a security screening.

Applicants are advised to provide a cover letter summarizing information that clearly and concisely demonstrates how their qualifications meet the advertised requirements including education experience and relevant examples of required competencies.

Additional Information:

In your resume please include dates (including months and years) associated with all education and work experience. Also please indicate whether your work experience is casual part-time or full-time. For example January 15 2006 - June 25 2009: Assistant (PT three 8 hrs. shifts/week).

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer:

• Working for the Alberta Public Service
• Management Employee Pension Plan (MEPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance.