Manager, Fraud Risk Management (5573)

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Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Enterprise Fraud Risk Management is an independent Second Line of Defence function within Enterprise Conduct Insider and Fraud Risk responsible for providing oversight effective challenge advisory support and risk intelligence to help ensure external fraud risks are appropriately identified assessed managed monitored and reported across the Bank. The function operates within the Enterprise Risk Framework and Operational Risk Management Framework and supports the Banks risk appetite governance and regulatory obligations.

Job Description

Reporting to the AVP Fraud Risk Management the Manager provides independent Second Line oversight and subject matter expertise for external fraud risk across the Bank.

The role partners with Business Segments Corporate Functions Segment Operational Risk Management (ORM) teams and other Risk Oversight Functions to assess external fraud risk exposures challenge First Line risk management activities and provide enterprise-wide insight on fraud threats emerging risks control effectiveness governance practices and regulatory expectations.

The incumbent operates within the Operational Risk Management Framework and leverages operational risk management programs methodologies and tools to assess risk exposures identify control weaknesses monitor trends and support informed risk-based decision making.

Key Accountabilities

• Apply deep knowledge of external fraud typologies attack methods customer journeys and loss drivers to independently assess fraud risk exposure and challenge the adequacy of First Line risk decisions.
• Provide independent Second Line oversight and effective challenge of the identification assessment mitigation monitoring and reporting of external fraud risks across the Bank.
• Assess and challenge the design and effectiveness of fraud prevention detection authentication interdiction investigation and recovery controls across products channels and customer lifecycle activities.
• Assess fraud strategies thresholds monitoring and management information to determine whether coverage performance and residual risk are understood and aligned with the Banks risk appetite.
• Analyze fraud losses attempted fraud alerts cases operational events control performance and root causes to identify material trends control gaps and areas requiring escalation or remediation.
• Apply the Operational Risk Management Framework and leverage established operational risk programs and tools including Risk and Control Self-Assessments (RCSAs) Operational Risk Profiles Key Risk Indicators (KRIs) Issues Management Event Management Scenario Analysis and Risk Acceptance processes.
• Analyze specialty risk assessments risk indicators operational risk events issues losses control performance and emerging threats to support an independent view of enterprise fraud risk and identify areas requiring management attention.
• Provide fraud risk expertise and effective challenge for strategic initiatives business changes new products digital capabilities authentication approaches payment processes policy exceptions and material change initiatives before implementation and through ongoing monitoring.
• Support the development maintenance implementation and interpretation of the Enterprise External Fraud Risk Policy and related standards frameworks procedures and guidance.
• Assess whether external fraud risks are appropriately identified assessed managed monitored and reported in accordance with enterprise requirements risk appetite and regulatory expectations.
• Contribute to enterprise fraud risk governance through the preparation of risk reporting committee materials policy reviews risk assessments and risk appetite monitoring.
• Partner with Business Segments Corporate Functions Segment ORM teams and other Risk Oversight Functions including Financial Crime Cybersecurity Compliance Legal and Operational Risk Management to support a coordinated and integrated approach to risk oversight.
• Monitor industry trends emerging fraud typologies external threats and regulatory developments and recommend enhancements to fraud risk management practices.
• Lead or support initiatives to enhance fraud risk governance oversight capabilities monitoring practices risk assessment methodologies and overall fraud risk management maturity.
• Prepare clear concise and actionable risk insights and recommendations for senior management and governance forums.

Job Requirements Experience and/or Education

• Undergraduate degree or equivalent professional experience.
• 7 years of experience in fraud risk management operational risk management enterprise risk audit compliance financial crime or a related discipline.
• Strong knowledge of external fraud risks fraud controls fraud trends and industry practices.
• Strong understanding of Second Line of Defence oversight effective challenge risk governance risk appetite and risk management frameworks.
• Demonstrated experience applying operational risk management frameworks methodologies and tools.
• Experience with Risk and Control Self-Assessments (RCSAs) Operational Risk Profiles Key Risk Indicators (KRIs) Issues Management Event Management and related operational risk programs.
• Strong analytical problem-solving and critical-thinking skills.
• Strong written and verbal communication skills with experience preparing executive- and governance-level reporting.
• Proven ability to influence stakeholders and drive outcomes across business operational risk and control functions without direct authority.
• Demonstrated ability to work effectively in a highly matrixed environment and manage multiple priorities.
• Experience supporting regulatory audit governance or risk management activities within a large financial institution is an asset.

Breadth and Depth

• Highly seasoned professional role requiring substantial knowledge and expertise in a complex field as well as knowledge of broader related areas.
• Integrates knowledge of the enterprise sub-functions or business lines overarching strategy when developing solutions across multiple functions or operations.
• Interprets internal and external business challenges and the industry environment and recommends courses of action and best practices to improve products processes or services.
• Acts as a technical expert or lead integrating cross-functional understanding within their field of specialty.
• Leads cross-functional teams or projects with significant resource requirements risk and/or complexity.
• Independently manages end-to-end functional programs.
• Solves or may lead others in solving complex problems; leads efforts or partners with others to develop new solutions.
• Uses sophisticated analytical thinking to exercise judgment and identify solutions.
• Impacts the achievement of sub-function or business line objectives within the area.
• Work is guided by policies and industry standards and methods.
• Communicates difficult concepts; converts information into compelling business context and advice; and influences and gains alignment across increasingly senior stakeholders.
• Works autonomously as the lead and guides others within the area of expertise.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):