Manager, Finance Shared Services

POSITION: Manager Finance Shared Services
REPORTS TO: Director Financial Services
DEPARTMENT: Finance
LOCATION:North Bay
REFERENCE:
SALARY: $127790 - $150332

WHO WE ARE:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1200 skilled professionals we work together to enhance transportation services and ensure that they are sustainable for future generations. We offer a dynamic workplace culture along with a competitive salary excellent benefit package a defined benefit pension plan paid vacation paid personal leave days and discounted transportation on our bus and passenger rail services.

ACCOUNTABILITY STATEMENT:
Lead and oversee Finance Shared Services including Accounts Payable Accounts Receivable Revenue and Auditing and Payroll to ensure accurate timely and well controlled financial operations across the Ontario Northland Transportation Commission (ONTC). This role supports organizational success and service delivery by providing strategic leadership driving process improvements ensuring strong internal controls and delivering integrated financial support to ONTC operating divisions employees customers vendors government agencies and other external stakeholders.

MAJOR DUTIES/ RESPONSIBILITIES:

• Lead and oversee Finance Shared Services operations including Accounts Payable Accounts ReceivableRevenue and Auditing and Payroll ensuring accurate timely and well controlled financial services across theorganization.
• Establish strategic priorities goals service standards performance measures and key performance indicatorsfor Finance Shared Services teams.
• Identify and implement process improvements that enhance efficiency accuracy internal controls customerservice and overall service delivery.
• Provide leadership coaching performance management training and development to staff while fostering ahigh-performing and customer-focused team environment.
• Manage employee relations matters including performance issues discipline grievances and collectiveagreement administration in collaboration with Human Resources.
• Ensure compliance with policies procedures legislative requirements and internal control standards includingappropriate segregation of duties and financial oversight.
• Oversee revenue verification recording billing auditing settlement customer invoicing payment processingcollections reconciliations and resolution of customer account issues.
• Review and approve credit applications account adjustments interest charge write-offs and customer accountwrite-offs within delegated authority levels.
• Manage relationships with customers vendors collection agencies and external stakeholders to support theeffective resolution of financial matters.
• Oversee vendor payments invoice processing employee reimbursements advances and accounts payable transactions exceeding $100 million annually.
• Provide leadership and guidance for payroll operations including payroll processing remittances deductionsadjustments pension administration and regulatory compliance.
• Approve payroll remittances and statutory payments ensuring accuracy and compliance with applicablelegislation and reporting requirements.
• Lead and support financial systems workflow service model and process improvement initiatives whileensuring operational continuity and effective implementation.
• Resolve complex operational and financial issues collaborate with internal and external stakeholders andprovide recommendations analysis and operational updates to senior leadership.

REQUIREMENTS:

• University degree in Business Administration Accounting Finance or a related field
• Chartered Professional Accountant (CPA) designation or Payroll Leadership Professional (PLP) certification
• Minimum 5 years of progressively responsible experience in finance accounting payroll accounts payableaccounts receivable revenue auditing or finance shared services
• Experience managing high volume financial transactions including vendor payments customer accounts collections reconciliations remittances and financial reporting
• Proven leadership experience managing coaching mentoring and developing teams in a service focusedenvironment
• Experience working within a unionized environment including employee relations grievance handling discipline processes and collective agreement interpretation
• Strong knowledge of finance shared services operations including Accounts Payable Accounts ReceivableRevenue Auditing and Payroll
• Thorough understanding of internal controls segregation of duties audit requirements financial policies andaccountability frameworks
• Knowledge of public sector accounting principles procurement practices and financial controls related tooperational and capital expenditures
• Experience with payroll administration statutory remittances government reporting requirements and payrollrelated legislation
• Experience using ERP systems financial management systems Microsoft Office applications workflow tools and reporting platforms
• Strong analytical and problem-solving skills with the ability to assess risk resolve complex issues and make sound business recommendations
• Excellent communication interpersonal customer service and conflict resolution skills with the ability to workeffectively with employees leaders vendors customers unions agencies and external stakeholders
• Demonstrated ability to manage multiple priorities meet deadlines and maintain accuracy in a fast pacedhigh-volume environment
• Strong organizational planning change management and continuous improvement skills with a focus onoperational excellence and service delivery

APPLICATION PROCESS: The successful candidate will need to pass the following clearances: criminal record check employment references and education verification.

CLOSING DATE: August 3 2026 no later than 11:59 p.m. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document) stating reference name and number.
We thank all applicants for their interest however only those selected for further consideration will be contacted.

If it is determined that any information provided in the application or during the recruitment process is false misleading or incomplete Ontario Northland may discontinue your candidacy from further consideration.

At Ontario Northland we are committed to employment equity. We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples racialized persons women persons with disabilities and persons who identify as 2SLGBTQIA.

Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation please contact Human Resources.

ONTC does not use artificial intelligence (AI) to make or inform hiring decisions. We do use an external applicant tracking system (ATS) to help manage applications efficiently. While the ATS may apply basic automated filters or sorting functions all applications are reviewed and evaluated by human recruiters.

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