Manager, Customer Service

A Day in the Life:

This position is responsible for achieving business results by developing and maintaining strong customer relationships within an assigned market area. The role combines facility operations grain procurement customer service and team leadership to drive financial performance operational excellence and business growth.

What Youll Be Doing:

• Manage and operate a high-volume grain handling facility while conducting business development activities within the assigned market area.
• Serve as a team leader for designated grain handling facilities on a rotational basis.
• Achieve facility financial operational and customer service objectives.
• Provide customers with grain marketing insights and support on-farm production decisions.
• Maintain and analyze customer records market information and business trends.
• Identify business opportunities and recommend programs and services to support growth.
• Monitor competitor activity and provide input on marketing strategies and programs.
• Purchase grain and negotiate contracts within established authority levels.
• Coordinate grain movement logistics and farm supply activities.
• Maintain facility housekeeping maintenance and operational standards.
• Ensure compliance with health and safety environmental security and business process requirements.
• Build and maintain strong relationships with customers producers truckers agribusiness partners and community stakeholders.
• Lead coach train and develop employees to support performance and engagement.
• Conduct performance reviews and support employee development activities.
• Participate in recruitment promotion and employee management processes in accordance with company policies.
• Collaborate with market area team members to achieve regional goals.
• Represent the organization through customer industry and community engagement activities.
• Perform other duties as required.

Skills & Experience Requirements:

• Grade 12 diploma or equivalent supplemented by an Agri-Business Certificate or equivalent post-secondary education.
• Equivalent combinations of education and experience will be considered.
• Minimum of five (5) years of progressively responsible experience in agribusiness grain handling grain marketing or a related customer service environment.
• Strong knowledge of grain handling operations grain procurement and customer relationship management.
• Excellent communication negotiation and interpersonal skills.
• Demonstrated leadership and team development experience.
• Strong organizational analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to safety operational excellence and customer service.

Bunge offers a variety of benefits including health and wellness plans retirement contribution and paid vacation/holidays.

We also strive to provide an inclusive and accessible recruitment and selection process. Please let us know if you need any accommodations during the hiring process by contacting us at or by phone at 1.866.569.4411.

At Bunge (NYSE: BG) our purpose is to connect farmers to consumers to deliver essential food feed and fuel to the world. As a premier agribusiness solutions provider our team of 34000 dedicated employees partner with farmers across the globe to move agricultural commodities from where theyre grown to where theyre neededin faster smarter and more efficient ways. We are a world leader in grain origination storage distribution oilseed processing and refining offering a broad portfolio of plant-based oils fats and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored innovative solutions that address evolving consumer needs. With 200 years of experience and presence in over 50 countries we are committed to strengthening global food security advancing sustainability and helping communities prosper where we operate. Bunge has its registered office in Geneva Switzerland and its corporate headquarters in St. Louis Missouri. Learn more at .

Every day our people exemplify these values which represent Bunge at its core:

We Are One Team Collaborative Respectful Inclusive
We Lead The Way Agile Empowered Innovative
We Do Whats Right Safety Sustainability With Integrity

If this sounds like you join us! We value and invest in people who believe in our purpose and are excited to live it every day people who are #ProudtoBeBunge