LOGISTICS DOCK CLERK & WAREHOUSE ADMINSTRATOR

Shipment Processing & Documentation

• Receive and process all incoming/outgoing shipments verifying that all inbound orders match receiving documents.
• Immediately update status changes on the companys live tracking board to maintain real-time visibility.
• Prepare verify and organize outgoing order paperwork including creating shipping labels Bills of Lading (BOL) and container documentation.
• Maintain accurate structured filing systems (both digital and physical) for all historical shipment records.

TruckMate (TMW) System & Inventory Control

• Utilize TruckMate (TMW) for all order management data entry processing functions and shipment tracking.
• Conduct thorough accurate physical inventory counts using RF-scanner-based tools at the conclusion of every business day.
• Record document and cross-reference all stock details within TruckMate to prevent duplicated orders or data errors.
• Investigate and resolve customer queries related to order discrepancies inventory levels or tracking statuses.

Stakeholder Communication & Coordination

• Act as the primary communication bridge between the dock floor dispatch team and Warehouse Supervisor to ensure timely departures and arrivals.
• Communicate directly with external freight carriers to track shipments in transit and resolve logistical issues.
• Handle email correspondence with warehouse customers providing exceptional service regarding their inventory and freight.

Safety & Continuous Improvement

• Adhere strictly to all company policies including Health & Safety procedures.
• Maintain a clean organized and safe workspace in the shipping office and dock areas reporting any hazards to management.
• Contribute ideas willingly toward continuous process improvement and warehouse efficiency.

Qualifications :

Position Requirements

• Experience: Previous administrative experience in a warehouse logistics or dock environment is highly preferred.
• Software Expertise: Prior experience or strong familiarity with TruckMate (TMW) is highly desirable; comfort learning specialized logistics systems is required. WMS experience required.
• Technical Proficiency: High comfort level with software including Google Workspace (Sheets Docs Gmail) and Microsoft Office. Experience with RF scanners is a strong asset.
• Detail-Oriented: An eagle eye for absolute accuracy in data entry inventory counts and documentation.
• Time Management: Proven ability to multitask under pressure manage your own workload with minimal supervision and meet strict end-of-day deadlines.
• Communication Skills: Strong written and verbal communication skills with a customer-service-oriented mindset.

Additional Information :

Salary:

• $48000 - $55000
• Overtime pay
• Bonus program

Shift: 

Qualified candidates must be available for shifts scheduled during these hours:

            Monday to Friday: 9:00am - 6:00pm
            Some overtime may be required on Friday

What We Offer:

• Family-First Culture: Work in a supportive team-oriented environment where you are truly valued.
• Compensation: Competitive salary and comprehensive benefits package.
• Career Pathing: Genuine opportunities for professional growth and skill development.
• Work Environment: A modern high-energy and fun place to work!

Remote Work :

No

Employment Type :

Full-time