Licensed Insurance Advisor

Are you looking to kickstart a meaningful career where you can learn grow and make a real impact for customers As a Licensed Insurance Advisor youll help individuals and families choose Health & Dental Travel and Life Insurance solutions that fit their needsall while developing strong sales communication and customer experience skills.

Youll work with customers already waiting to speak with you (no cold calling!) and be part of a supportive team that provides training coaching and continuous learning opportunities.

No LLQP license yet No problem.
If youre motivated and ready to learn well sponsor your Harmonized LLQP educationcovering the accredited course exam and licensing feesso youre fully prepared before your start date.

We are open between the hours of 8:00 am - 8:00 pm EST Monday to Friday and 10:00 am-5:00 pm EST on Saturdays offering shifts within these windows.

Position Responsibilities:

• Support new clients by handling inbound calls about Health & Dental Travel and Life Insurance

• Connect with customers who have already expressed interest through outbound calls

• Assist clients through online chat and digital channels

• Learn to understand client needs and recommend the right insurance solutions

• Record client details and needs accurately using our online systems

• Work toward monthly quarterly and annual sales and quality goals

• Build strong customer relationships and develop your personal sales pipeline

• Support marketing and sponsor campaigns

• Share customer insights to help improve our products and processes

Required Qualifications:

• Strong communication skillsboth written and verbalwith excellent active listening skills

• A positive teamoriented attitude and a genuine focus on customer experience one of our key values is Obsess about Customers

• Motivation to meet sales targets and build a career with strong earning potential

• Comfort working in both open office environments and from home

• A natural ability to connect with people understand their needs and guide conversations

• Attention to detail when gathering information analyzing needs and offering solutions

Preferred Qualifications:

• Youre a natural problemsolver who can communicate comfortably with different types of clients to help guide them to the right solution

• Youre confident navigating multiple screens or systems at once and youre eager to learn new tools (experience with MS Outlook Salesforce or other webbased systems is a plus)

• Experience in telephone sales or a callcenter environment is helpful but not required

• Previous exposure to insuranceespecially Accident & Sickness or Life Insuranceis considered an asset

• A postsecondary degree is great to have but equivalent work or volunteer experience is also strongly considered

• Familiarity with Salesforce or another CRM platform is an advantage but well support your learning if youre new to it

If you want to grow your skills make a difference for customers and build a rewarding career in a supportive environment this role is an incredible place to start.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.