Let's begin! Sr. Program Manager
Job Summary
At Moodys we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas think innovatively and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity helping our clients navigate uncertainty with clarity speed and confidence.
If you are excited about this opportunity but do not meet every single requirement please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship lead with curiosity champion diverse perspectives turn inputs into actions and uphold trust through integrity.
- 5 years of experience in program or project management PMO operations or business operations within a technology data or services-driven organization
- Strong stakeholder management skills with demonstrated ability to influence and align cross-functional teams senior leaders and external partners toward shared program objectives
- Exceptional client engagement skills with the ability to navigate complex relationships manage expectations and deliver confident client-facing communications
- Sound decision-making ability with the capacity to operate independently drive outcomes and exercise sound judgment in fast-moving or ambiguous environments
- Working knowledge of enterprise software platforms and digital tools with the ability to evaluate adopt and optimize technology to support program delivery
- Proven change management experience including designing change strategies stakeholder engagement plans communication cadences and adoption tracking
- Strong understanding of how AI and automation can be applied to business and program management workflows with experience identifying and implementing practical solutions that improve productivity collaboration reporting and process efficiency
- Proven ability to lead process improvement and change initiatives promote adoption of AI-enabled ways of working and ensure the responsible use of AI technologies in alignment with organizational policies and governance standards
- Bachelors degree or equivalent practical experience; advanced degree a plus
- Lead global programs and go-to-market initiatives including client migrations from legacy to strategic platforms ensuring consistent execution adoption and alignment with strategic objectives
- Act as change leader for Customer Engagement and PMO initiatives by defining clear change strategies stakeholder engagement plans communication cadences and success metrics
- Own and continuously improve standardized frameworks for campaign planning execution tracking reporting and playbook and tool usage
- Coordinate execution across programs regions and cross-functional teams to ensure strategic alignment transparency and timely delivery
- Provide governance and oversight for partner-led and subcontractor-supported delivery models ensuring clarity of roles accountability and quality standards
- Promote and leverage AI-enabled tools and emerging technologies to enhance PMO workflows reporting analysis and knowledge management identifying opportunities to improve efficiency reduce manual effort and increase the value of program insights
- Administer and optimize PMO tools and platforms to support project delivery staffing governance and go-to-market execution
- Define track and report on departmental effectiveness performance metrics and operational health for Customer Engagement leadership
For Canada-based roles only: The anticipated hiring base salary range for this position is $118000 to $172000 depending on factors such as experience education level skills and location. This range is based on a full-time addition to base salary this role is eligible for incentive compensation. Moodys also offers a competitive benefits package including not but limited to medical dental vision parental leave vacation a retirement savings plan with employee and company contribution opportunities life disability and accident insurance a discounted employee stock purchase plan and tuition reimbursement.
Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex place of origin disability marital or familial status sexual orientation gender expression gender identity or any other characteristic protected by law. We encourage applications from Aboriginal persons members of a visible minority group persons with a disability members of the LGBTQ community and women.
Moodys is committed to maintaining an inclusive diverse and accessible workplace. To this end reasonable accommodations are available on request and will take into account the particular accommodation needs of individual candidates. If you are selected and require accommodation during any stage of the recruitment process you may send your request to . Information provided during the accommodation process will be treated as confidential and will be shared only to the extent required to properly evaluate accommodation requests.
Candidates for Moodys Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy including remediation of positions in those holdings as necessary.
For more information on the Securities Trading Program please refer to the Securities Trading Policy on Moodys Compliance Expo page
Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employees tenure with Moodys.
Moodys uses artificial intelligence and advanced algorithms that compare candidate resumes to the requirements in job postings to match potential candidates to requisitions in the recruitment process. Moodys does this to ease the burden on recruiters and hiring managers by highlighting candidates for consideration.
Required Experience:
Senior IC
About Company
Moody's CreditView is our flagship solution for global capital markets that incorporates credit ratings, research and data from Moody's Investors Service plus research, data and content from Moody's Analytics.