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Learning & Development Instructional Designer

Eminence Organic Skin Care

Job Location:

Vancouver - Canada

Monthly Salary: Not provided by the employer

Posted: 1 October 2026 (2 days ago)

Application Deadline: 29 December 2026

Vacancies: 1 Vacancy

Job Summary

Location: 530 West Broadway Vancouver BC Canada
Core hours: Monday to Friday from 8am 4:30pm PST

We value collaboration both in-person and remotely. This position is classified as Hybrid under our Hybrid Work Program Policy where this position is required to be onsite 3 days per week.

Role Summary
As the Learning and Development Instructional Designer you will be part of a team that creates award winning education to help attract onboard retain and support the growth of Eminences Customers. In this role you will create interactive engaging and effective learning in various formats for all audiences across Eminence including Team Members Spa Partners International and Online Distributors. You will also work closely with cross-functional teams to ensure learning materials documentation and project milestones are well organized aligned and delivered on time. You will be reporting to the Senior Manager of Learning & Development.

Responsibilities

Use instructional design best practices to create interactive learning that enhances learner engagement skill development and knowledge retention and application
Collaborate with Subject Matter Experts (SMEs) to gather and prioritize key content and map core learnings
Craft learning outcomes based on learner needs and project scope; design the hierarchy sequence and flow of core concepts to support accomplishment of learning objectives
Design appropriate delivery methods (e.g. eLearns videos job aids quick reference guides)
Design adaptable delivery to allow for a range of educator styles and learner roles scaffolding levels of knowledge and alternative session lengths
Use course-authoring best practices to produce high-quality resources (e.g. print materials presentations facilitator guides videos diagrams infographics) that deliver on established goals
Partner with Creative Services on the production of multi-media assets for learning deliverables when appropriate
Provide support to facilitators and trainers where necessary by managing the chats Q&A pods sharing polls and other interactions to make sure the facilitators and trainers can focus on the delivery of the content and engagement with the audience
Upload and update learning materials on Learning Management System (LMS) and create new Learning Plans as needed
Use evaluation best practices to plan implement and assess evaluation of learning projects programs and initiatives
Measure the success of learning initiatives and projects by evaluating training effectiveness (e.g. learning outcome accomplishment) and learner experience (e.g. satisfaction)

Qualifications

5 years experience as an Instructional Designer developing various types of learning for different audiences using diverse modalities (onsite eLearning blended)
Post-secondary education in Adult Education Instructional Design Learning Sciences or a related discipline (e.g. PIDP )
Experience with education in a Retail and/or Spa environment preferred
Excellent attention to detail organizational and communication skills
Knowledgeable in Adult learning principles and methods and creating learning that engages different adult learners need
Advanced knowledge and skills in using Microsoft 365 tools including Teams SharePoint and Office
Experience in using eLearning authoring tool such as Articulate
Experience in video creation and editing using tools such as Premier pro
Experience in uploading and maintenance of content in an LMS (preferably Docebo)
Experience in using AI for content creation is an asset
Skin Care Product Knowledge and Esthetics is an asset
Bilingualism is an asset (English plus French or Spanish)

Total Rewards

Competitive salary quarterly and annual bonuses based on individual and company goals
100% employer-paid premiums for extended health health spending account wellness program green transportation incentive various paid time-off options available from your first day and product discounts
Focus on professional development 1:1 meetings with your leader tuition assistance program and length of service rewards

The Application
Please submit a resume with a cover letter.
Closing date for applications: Wednesday September 2^nd 2026 at 9pm PST.

Our Company
Eminence Organic Skin Care provides premium products and unparalleled service to leading salons spas beauty professionals and retail customers. For more than 10 years in a row skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Lineandtheir favorite company for Product Education. As a Certified B Corporation we are looking for Team-members who seek to positively impact lives within our communities give back through philanthropic endeavours and make choices to exemplify sustainability and be stewards of the environment.
Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.
#EminenceCareers

Required Experience:

Manager

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