Lead Planning and Operations Analyst

Permanent Full Time

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TheLead Planning & Operations Analystplays a key role in supporting how work is planned tracked measured and delivered across Brand Marketing Communications and Social Impact (BMCI). Reporting to thePlanning & Operations Manager this role serves as the technical lead for the Planning & Operations team and is responsible for the ongoing administration enhancement and adoption of the tools workflows reporting and governance processes that support day-to-day operations. Working closely with teams across BMCI this role helps ensure data is accurate reporting is meaningful and planning and governance processes run smoothly. As the teams go-to resource for platforms such as Adobe Workfront Microsoft 365 Smartsheet and similar tools the Lead Planning & Operations Analyst helps design and implement workflows system enhancements and reporting solutions that support how teams plan prioritize and deliver work.

What you will do

• Act as the primary resource for Adobe Workfront Microsoft 365 Smartsheet and other planning and reporting tools providing administration configuration troubleshooting and ongoing support.
• Serve as the business owner for planning and workflow management platforms maintaining awareness of new features and capabilities and identifying opportunities to improve processes reporting automation and user experience.
• Partner with stakeholders to understand business needs and help design and implement workflows processes automations reports dashboards and system enhancements.
• Build and maintain dashboards and reports that provide visibility into projects progress capacity risks and performance.
• Support planning and governance activities by maintaining portfolio data tracking work monitoring priorities and ensuring information remains accurate and up to date.
• Support recurring reporting and governance activities including KPI reporting operational metrics leadership updates and planning reviews.
• Support the implementation of new processes and ways of working by configuring tools developing reporting solutions and supporting adoption.
• Develop and maintain documentation standards and best practices related to planning tools reporting workflows and data management.
• Provide training and day-to-day support to users helping teams get the most value from planning and workflow platforms.
• Identify opportunities to automate manual tasks simplify processes improve reporting and enhance how information is captured managed and shared.

What you will bring

• 3-5 years of experience in operations marketing operations business analytics project coordination systems administration or a related field.
• Experience working with platforms such as Adobe Workfront Smartsheet Power BI Microsoft 365 or similar planning workflow and reporting tools.
• Experience configuring and supporting workflows forms dashboards reports automations and system enhancements within business platforms.
• Experience creating dashboards reports and insights that support operational and business decision-making.
• Strong analytical and problem-solving skills with the ability to turn business needs and data into practical solutions and recommendations.
• Experience managing and maintaining data with a high degree of accuracy and attention to detail.
• Strong communication and relationship-building skills with the ability to work effectively with a variety of stakeholders.
• A practical hands-on approach to solving problems and improving how work gets done.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Post-secondary education in business operations analytics marketing information systems or a related field or an equivalent combination of education and experience.

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The base salary for this position is between $56900 - $99700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus commission etc). If you are selected to move forward in our recruitment process your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

Wereunited by a shared purpose: to improve the financialphysicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

Werelooking for people who live our values everyday: we step up we do the right thing and we deliver for our customerscommunitiesand each you someone who always strives to do the right thing who steps up for themselves and others and who delivers with impact Then we want to hear from you!

What we offer:

Were committed to supporting our employees through every stage of their career. Heres what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement access to industry-leading learning programs and up to$2000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefitsplus a $5000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal dayswe support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension planshare ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs service milestone celebrations employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs)mentorshipprogramssocialclubsandevents.

Learn moreaboutCanada Life.

Werecommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants however only those who qualify for an interview will be contacted.

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