Lead, HR Process & Documentation

At CAAT were passionate about what we do. And it shows!

Here youll find a cultural spark in everything we do from the way we partner with members and employers to the way we work collaborate and grow. It doesnt just feel different at CAAT. It is different. Were one of the fastest-growing pensions in the country for a reason. We challenge the status quo making a real impact on the hundreds of employers we serve from education institutions to major corporations and household brands. And were just getting started. Driven by core values and a shared purpose were fierce champions for better retirement security known for our can-do culture where everyone plays a role in bringing our vision to life. If this sounds like a fit wed love you to be a part of it.

About the Role:

Please Note: This is an 18-month fixed term position.

The Lead HR Process & Documentation is responsible for establishing a structured scalable foundation for HR policies processes and knowledge management. This role will lead the end-to-end creation standardization and documentation of HR processes ensuring consistency clarity and governance across the function.

Working closely with HR leaders and stakeholders the role will translate current practices into clear standardized documentation identify gaps and implement sustainable frameworks for policy management process design and knowledge sharing.

As The Newest Member of Our Team Youll:

• Develop and maintain a comprehensive inventory of all HR policies guidelines and related documentation
• Assess current-state HR processes and identify gaps inconsistencies and opportunities for standardization
• Design and document end-to-end Standard Operating Procedures (SOPs) across all core HR processes (e.g. hiring onboarding compensation changes terminations)
• Create clear user-friendly process maps to accompany each SOP ensuring alignment with actual system workflows (e.g. Workday)
• Review and enhance HR guidelines to address scenarios not formally governed by policy ensuring appropriate levels of flexibility and control
• Establish documentation standards templates and version control practices for policies SOPs and process maps
• Develop 35 knowledge base articles per policy and SOP to support adoption and ease of use by HR and business stakeholders
• Partner with HR Business Partners Operations and Centres of Excellence to validate content and ensure practical applicability
• Ensure all documentation reflects current system configurations and business processes with particular alignment to HRIS workflows
• Recommend and implement improvements to enhance usability accessibility and long-term maintenance of HR documentation

To Succeed You Bring:

• 5 years of experience in HR Operations HR Process Design or HR Transformation roles
• College diploma or bachelors degree in human resources business administration or related field or equivalent in relevant work experience.
• Demonstrated experience creating SOPs process documentation and process maps that can scale in a fast-paced and changing HR environment
• Experience working with Workday and documenting system-enabled processes
• Strong understanding of HR lifecycle processes including recruitment onboarding job changes compensation and offboarding
• Experience developing or supporting HR policies and governance frameworks
• Experience in an HR environment would be an asset
• Strong process orientation with the ability to translate complex workflows into clear structured documentation
• Excellent written communication skills with a focus on clarity usability and consistency
• High attention to detail and commitment to documentation quality and accuracy
• Ability to balance standardization with practical flexibility in HR environments
• Strong stakeholder management skills with the ability to work across multiple HR functions
• Self-directed and outcomes-focused with the ability to manage deliverables in a project-based environment
• Proficiency in process mapping tools (e.g. Visio) and documentation platforms (e.g. SharePoint)
• Continuous improvement mindset with a focus on building scalable and sustainable solutions
• Project management skills

The target hiring salary for this position is $96800.00-$113800.00. Placement within our salary range will be based on factors such as internal equity market conditions and the candidates experience skills and qualifications relevant to the role.

At CAAT we believe innovation passion and purpose are ingredients for a great work environment. Were incredibly proud of our people and the remarkable impact they have as catalysts for change. Were committed to attracting and keeping great talent which means competitive compensation exceptional benefits and an environment where people can grow and thrive. When you work with CAAT youll enjoy:

• Opportunities to Build a Better You: We never stand still. As we grow so do you. Enjoy a place that provides endless opportunities to learn and master your skills while cultivating new ones.

• Comprehensive & Holistic Care: Be at your best with a Total Rewards program that feeds and prioritizes your physical mental and financial wellness. From flexible work arrangements comprehensive benefits to wellness incentives and a defined benefit pension plan we have you covered.

• A Place to Collaborate and Win: Weve built a lively environment where creativity and open communication thrive. Its why were consistently recognized as one of Canadas Most Admired Corporate Cultures one of Greater Torontos Top Employers and one of the Best Places to Work.

• Work that Truly Matters. Youre giving Canadians the opportunity for better retirement security and organizations the chance to do more.
  

If you believe that Canadians deserve a future where a secure lifetime retirement income contributes to their financial and overall well-being then CAAT could be the right fit for you. Start your journey with us today. Apply now.

Learn more about us by visiting artificial intelligence tools are used to screen assess or select applicants for this position. Artificial intelligence tools may be used to help recruiters identify potential candidates on external platforms. All hiring decisions are made by human reviewers.

Diversity Equity Inclusion and Belonging (DEIB):

DEIB at CAAT means we respect and value the broadest range of experiences geographies gender ethnicities backgrounds and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best professional authentic selves to work.

CAAT Pension Plan is an equal opportunity employer and we will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities if requested. Should any applicant require accommodation through the application processes please contact us at or call Human Resources at for assistance.

Vacancy: