Lead Hand Food Services

Current VacancyHospitality Services Union (USW Local 1998)Posting Date: September 3 2026Closing Date: September 17 2026Position Title: Lead Hand Food Services (Neds Café) Pay Scale Group: USW Pay Band 6Department:Hospitality Services Pay Rate: Probationary $27.86 After 480 Hours $30.08 After 2080 Hours $33.69Type of Appointment: Term (8 months) Work Schedule: Part-time 24 hours per week. Monday to Thursday 3:30 pm-10:00 University is committed to equity in access to employment and a diverse and inclusive workplace. The University encourages applications from racialized persons/persons of colour women Indigenous peoples persons with disabilities 2SLGBTQI persons and others who may contribute to the further diversification of you require accessibility accommodation please contact the Human Resources Purpose:Under the general supervision of Food Service Manager on duty the incumbent works with and instructs a group of Food Service employees ensuring customer satisfaction for Victoria University. The incumbent performs customer service duties food preparation food service dishwashing and stocking in various operations and event locations throughout Victoria :Education: A diploma in Hospitality and/or an equivalent combination of education and : Food Services experience preferably in a unionized environment. Knowledge of current food service industry : Ability to maintain co-operative working relationships with staff and customers. Tact in dealing with people and ability to lead. Ability to communicate effectively in English (oral and written). Physical ability to perform duties described and to use indicated equipment. Has knowledge of current Food Service industry trends. WHMIS Smart Serve Basic First Aid Food Safety program training an asset. Computer skills; word excel outlook online orderingDuties:Customer Service & FunctionsDeals with customer concerns/complaints with tact good judgment and functions as required ensuring function sheets are clearly communicated to and coordinates set-up requirements for catered functions including the timely delivery and set-up of required supplies equipment and food and ensures proper clean-up following each CoordinationAssists the Manager on duty with assigning staff according to the work of the group and directs corrections as Service OperationsPrepares portions packages and serves food and beverages in accordance with established recipes procedures and food quality food quality portion control safe food handling and production levels making routine adjustments as food and beverage service in dining retail and catered service point-of-sale cash handling and related transaction duties in accordance with established receives and stores food beverages and supplies and maintains appropriate stock the cleanliness organization and general condition of food service and customer areas and completes required facility checksEnsures routine cleaning sanitizing waste disposal and recycling procedures are required operational records signage menus food labels and other customer-facing APPLY:Internal Candidates: Please visithttps:// and click Internal Opportunities to login and Candidates: Please visithttps:// and click External Opportunities to University thanks all applicants for their interest however only those selected for an interview will be contacted.