Lead Dock Service Technician

Responsibilities

• Install service troubleshoot and repair commercial and industrial dock equipment including:
  • Dock levelers
  • Elevated platforms
  • Dock seals and shelters
  • Dock bumpers
  • Vehicle restraints
  • Dock plates
  • Dock lifts
  • Edge-of-dock equipment
  • Loading dock doors and related dock equipment
  • Whiling to work on overhead doors and pedestrian man doors if necessary
• Mechanical hydraulic air activated dock levelers
• Diagnose equipment problems identify solutions and complete required repairs.
• Assess job scope at the beginning of each job and immediately communicate discrepancies to the scheduler including warranty concerns site conditions required parts and safety issues.
• Provide estimates for required person-hours and repair-versus-replacement recommendations.
• Regularly communicate and coordinate with the scheduler regarding troubleshooting solutions parts requirements and job status.
• Perform welding as required for installation and repair work.
• Work safely with hand tools power tools lifts ladders trailers and other equipment.
• Safely transport products tools equipment and manlifts to and from job sites.
• Maintain a professional manner when interacting with warehouse staff construction project managers customers other trades and safety personnel.
• Maintain a strong focus on quality workmanship and customer satisfaction.
• Champion company safety standards and demonstrate a strong safety-first mindset.
• Provide guidance and mentorship to helpers while assisting them in developing their technical skills.
• Complete all required paperwork accurately and daily including timesheets FHLA forms job work orders detailed job notes and applicable part numbers.
• Participate in the service on-call rotation when required.
• Ensure all required safety training certifications and tickets remain current and valid and communicate upcoming renewals to the scheduler.
• Maintain excellent attendance and punctuality.
• Travel out of town for installation and service work as required including occasional travel outside regular weekdays.
• Perform other duties as assigned.

Qualifications

• 35 years of experience in dock equipment service installation repairs product knowledge for sales and quotation.
• Strong experience servicing and installingdock levelers and commercial loading dock equipmentis strongly preferred.
• A working knowledge of hydraulics and electrical relevant to dock systems
• A strong ability to weld and or hold a current welding ticket or certification.
• Relevant safety training and tickets are an asset including:
  • OSSA Fall Protection
  • OSSA Elevated Work Platform
  • Standard First Aid
  • CSTS
  • BSO
  • Other applicable industry safety certifications
• Above-average mechanical aptitude with strong troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Resourcefulness integrity strong work ethic and a professional attitude.
• Ability to provide direction and support to helpers and less experienced employees.
• Valid drivers license and clean drivers abstract are required.
• Successful candidates must provide a current Drivers Abstract from the province in which the position is located at their own expense.

Physical & Working Conditions

• Ability to lift and handle materials weighing up to75 lbs.
• Ability to work outdoors in all weather conditions including extreme cold and heat.
• Physically capable of lifting pulling climbing standing sitting lying down squatting kneeling and working at heights.
• Ability to safely operate and manage tools lifts ladders trailers and manlifts.
• Wearing a hard hat and all required PPE is mandatory for this safety-sensitive position.
• Willingness to travel out of town for installation and service work including occasional travel outside regular weekdays.
• Ability to participate in an on-call service rotation when required.

We offer:

• A positive work environment with competitive pay and an excellent benefit plan
• Encouragement and support for our Technicians and Installers in obtaining CDI Certification
• Comprehensive technical safety and product training provided
• Opportunity to build a long-term career with upward mobility
• Excellent Health and Dental benefits offered for full time employees
• COR Certified workplace
• Equal opportunity employer

To Apply:

If this career opportunity sounds like the right fit for you apply online with your resume and include your salary expectations. Please add Lead Dock Service Technician VANCOUVER to the subject line of all correspondence.

Applications will be accepted until the position has been filled.