Lead Business Analyst

Permanent Full Time

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As a Lead Business Analyst within the Platform Strategy & Solutions team at Canada Life you will play a critical role in analyzing business needs defining requirements authoring grooming and refining user stories for our Intelligent Intake and Workflow (IIW) platform. You will work closely with stakeholders technology teams and cross-functional partners to ensure business objectives are met efficiently and this role you must be comfortable working in an ambiguous and evolving environment proactively identifying opportunities and bringing structure to complex challenges.

This position requires Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information assets or work sites as outlined by theGovernment of Canadawebsite.

What you will do:

• Lead the gathering analysis and documentation of business requirements with a focus on IIW solutions which involve Intelligent Document Processing Workflow and Automation capabilities
• Author user stories and work with Technical Developers to groom refine and prioritize into logical components based on estimates and time available
• Define and document business rules and decision logic to support automated processes.
• Collaborate with business and IT teams to ensure seamless integration of IDP workflow and automation
• Evaluate existing processes and recommend enhancements optimizations and new automation opportunities
• Conduct impact assessments & risk analysis for new automation opportunities
• Support governance compliance and audit requirements for intake and workflow.
• Participate in Scrum ceremonies lead user acceptance testing and business exploration of new solutions support change acceptance and support training & change management
• Facilitate both remote and in-person working sessions with key stakeholders
• Lead your work independently creating project plans for your activities communicating and meeting due dates
• Provide mentorship and guidance to Senior Business Analysts.

What you will bring:

• Solid understanding and experience working with / in Agile Methodology
• Solid understanding and experience working with IDP Workflow (events decisions routing assignment) and business rule automation
• Skilled at building strong collaborative relationships at all levels of an organization
• Ability to communicate effectively coach and support project teams
• Excellent communication skills with experience creating and leading presentations to senior leadership
• Excellent interpersonal skills to effectively gather process requirements obtain approvals build relationships and provide sufficient influence and negotiation skills to achieve success
• Creative problem solver that can break down complex problems into meaningful parts to identify and integrate solution delivery
• Ability to analyze complex data to determine appropriate course of action towards the objectives
• Strong execution skills to support robust deployment of modernization and transformation opportunities in a dynamic environment
• Ability to work with a high degree of independence detail and accuracy in a fast-paced environment
• Strong time management skills with the ability to prioritize competing projects

Qualifications:

• 5 years of experience in business analysis IDP workflow and business rule automation process improvement or related roles.
• Strong expertise in requirements gathering business process modeling and stakeholder management
• Ability to thrive in ambiguous environments working with incomplete information to drive clarity and actionable next steps.
• Experience in financial services insurance or investments is an asset.
• Proficiency in business analysis tools such as JIRA Confluence Visio Excel PowerPoint
• Strong analytical and problem-solving skills.
• Ability to work independently in agile environments
• Experience in rules harvesting rules authoring decision automation business rules management systems and rules-based decisioning frameworks is an asset
• Financial services insurance business or investments knowledge is an asset

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The base salary for this position is between $75500 - $125800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus commission etc). If you are selected to move forward in our recruitment process your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

Wereunited by a shared purpose: to improve the financialphysicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

Werelooking for people who live our values everyday: we step up we do the right thing and we deliver for our customerscommunitiesand each you someone who always strives to do the right thing who steps up for themselves and others and who delivers with impact Then we want to hear from you!

What we offer:

Were committed to supporting our employees through every stage of their career. Heres what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement access to industry-leading learning programs and up to$2000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefitsplus a $5000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal dayswe support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension planshare ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs service milestone celebrations employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs)mentorshipprogramssocialclubsandevents.

Learn moreaboutCanada Life.

Werecommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants however only those who qualify for an interview will be contacted.

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