Job Opportunities Claims Technical Specialist
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Job Summary
Job ID:10276
Employment Type: Existing Role
Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote may work from any of the following locations: Winnipeg MB; Wawanesa MB; Vancouver BC; Calgary AB; Edmonton AB; Lethbridge AB; Toronto (North York) ON; Kitchener ON; Ottawa ON; Montreal QC; Moncton NB; Dartmouth; NS.
Working Business Language: English. This role requires regular interaction with members and stakeholders across Canadawhere the primary business language utilized is English.As such the successful candidate must be fully proficient in English.
Salary: At Wawanesa salary is only one component of a holistic comprehensive and competitive offering that we provide to our addition to salary full-time and part-time permanent employees are eligible for an annual bonus plan leave of absence top-up programs and provided with generous vacation time personal days premium free benefits and pension plan.
The salary offered for this role is determined with consideration to various factors including but not limited to: your work location local labour market conditions external market salary data internal pay equity and the knowledge skills experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $90000 - $ with salary expectations outside of the range are still encouraged to apply.
About The Wawanesa Mutual Insurance Company
Founded in 1896 The Wawanesa Mutual Insurance Company is one of Canadas largest mutual insurers 100% owned by its members with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg Wawanesa is the parent company of Wawanesa Life which provides life insurance solutions throughout Canada and Western Financial Group a leading national distributor of personal and business March of 2026 Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.
Wawanesa proudly serves more than 1.8 million members and we are home to more than 3000 employees across Canada. The company actively gives back to organizations that strengthen communities donating more than $4 million annually to charitable organizations including more than $2 million each year in support of people on the front lines of climate change. Learn more at .
We are currently looking for dedicated driven and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
As a Claims Technical Specialist you will play a key role in supporting Wawanesas commitment to an exceptional claims experience by providing technical guidance strengthening claims practices and contributing to continuous improvement across the adjusting function.
Job Responsibilities
- Provide technical guidance on complex property claims including large loss commercial farm litigation catastrophic event and other high-complexity files.
- Support claim strategy coverage analysis policy interpretation reserving investigations settlement planning and resolution recommendations.
- Promote consistent claims handling by supporting best practices documentation standards file quality expectations and reserving approaches.
- Identify opportunities to reduce leakage and improve subrogation and salvage outcomes through file reviews coaching and practical feedback.
- Coach and mentor adjusters supervisors and leaders through case reviews workshops best-practice discussions and technical learning support.
- Use quality results reporting and operational trends to recommend improvements and strengthen claims practices.
- Participate in large loss reviews escalations and complex claim decisions.
- Work with internal teams legal counsel external experts vendors and partners to align resources manage expenses and support strong claim outcomes.
- Contribute to national claims initiatives process improvements new workflows technologies and technical standards.
- Bring analytical investigative collaborative and member-focused judgment to each file while influencing partners without direct authority.
- 510 years of Property and Casualty insurance experience including complex claims adjusting.
- Experience with commercial and farm claims including subscription files.
- Knowledge of litigation and how it impacts claim strategy and resolution.
- Completed CIP designation or equivalent experience.
- Strong knowledge of coverage wordings policy interpretation case law legislation and insurance regulations.
- Excellent analytical and problem-solving skills with the ability to review information assess options and recommend timely practical solutions.
- Strong communication negotiation and presentation skills with the ability to tailor information to different audiences and influence decisions.
- A collaborative approach and the ability to contribute to shared team goals.
- Ability and willingness to travel within Canada as needed.
Diversity Equity Inclusion& Belonging
At Wawanesa we are committed to Diversity Equity Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people this is supported by having a representative workforce.
We welcome applications from all qualified candidates including racialized persons women Indigenous Peoples persons with disabilities members of the 2SLGBTQIA community gender-diverse and neurodiverse individuals and anyone who can contribute to the further diversification of thought and ideas.
We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process please reach out in confidence to .
All Wawanesa job applicants are subject to Wawanesas .
Please note that the recruitment process for this position may involve the use of AI tools to screen assess or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.
Required Experience:
IC
About Company
Wawanesa Insurance offers affordable rates for homeowners, home, renters, car insurance and more in the U.S. Get a free insurance quote online to see how much you can start saving!
