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Jira Service Management (JSM) Developer


Job Location:

Mississauga - Canada

Monthly Salary: K 10 - 10
Experience Required: 5years
Posted: 4 September 2026 (8 days ago)
Application Deadline: 2 December 2026
Vacancies: 1 Vacancy

Job Summary

Jira Service Management (JSM) Developer

Hybrid: 3 days a week in office


Experience Required: 8-10 Years

Primary Skill
Service Management

Role Summary
We are seeking an experienced Jira Service Management (JSM) Developer with 8-10 years of experience in Service Management. The ideal candidate will be responsible for designing developing and configuring Jira Service Management solutions to support business and IT requirements.

Key Responsibilities
Design develop and configure Jira Service Management (JSM) solutions based on business and IT requirements.
Develop and maintain custom workflows screens fields request types forms and approval processes.
Create advanced automation rules to streamline incident problem change and request management processes.
Customize service portals service catalogs queues and SLAs.
Support ongoing enhancements and configuration of Jira Service Management environments.

Required Skills
Strong experience in designing developing and configuring Jira Service Management solutions.
Expertise in custom workflows screens fields request types forms and approval processes.
Experience creating advanced automation rules for incident problem change and request management.
Hands-on experience customizing portals service catalogs queues and SLAs.

Preferred Skills
NetApp