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Jira Service Management Developer – Java, Python, AI Automation & REST APIs
Job Location:
Monthly Salary:
Experience Required:
Posted:
15 September 2026 (3 days ago)
Posted:
Application Deadline:
13 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Jira Service Management Developer Java Python & AI Automation
Key Responsibilities
Design and scale Jira Service Management portals intake forms request types custom fields workflows approvals queues SLAs permissions and validation rules.
Build automation that classifies prioritizes routes assigns and tracks work with minimal manual intervention.
Develop reusable workflows for task creation subtasks dependencies notifications escalations SLAs and status transitions.
Build production-grade Java services utilities and integrations supporting Jira intake automation and enterprise workflows.
Use Python and other scripting languages to develop automation integration utilities AI workflows and operational tooling.
Develop and maintain REST APIs webhooks middleware and event-driven integrations using Java Spring Boot Python JSON and HTTP.
Apply AI and intelligent automation to classify requests extract structured data recommend priority and ownership identify duplicates and improve routing accuracy.
Integrate Jira with Confluence Slack Microsoft Teams GitHub Azure DevOps email identity platforms and other enterprise systems.
Design responsible AI workflows with validation confidence thresholds explainability security privacy human review and fallback mechanisms.
Create dashboards and reporting for intake volume demand patterns aging throughput SLA performance routing accuracy and automation effectiveness.
Troubleshoot production issues using logs metrics audit records distributed tracing and test cases.
Establish testing monitoring deployment rollback access-control security and governance practices for Jira Java Python and AI solutions.
Partner with engineering product program management QA operations and business teams to convert ambiguous requirements into reliable systems.
Document technical designs business rules AI behavior integration contracts security controls and operational procedures.
Required Qualifications / Skillsets
3 years of experience administering developing or automating Jira preferably Jira Service Management.
Hands-on experience with Jira Service Management forms request types workflows custom fields queues SLAs permissions notifications approvals and dashboards.
Professional experience developing production applications or services in Java preferably with Spring Boot and/or Python.
Experience with Jira REST APIs webhooks JSON HTTP methods and authentication mechanisms such as OAuth 2.0 API tokens and service accounts.
Practical experience applying AI generative AI natural-language processing or intelligent automation to business workflows.
Proficiency with SQL and at least one scripting language such as Python JavaScript Groovy or PowerShell.
Experience designing scalable secure observable
Required Skills:
Sailpoint
