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IT Service management Servicenow, Incident, SharePoint and Teams
Job Location:
Monthly Salary:
Experience Required:
Posted:
5 September 2026 (16 days ago)
Posted:
Application Deadline:
3 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
IT Service management - Servicenow Incident SharePoint and Teams Hybrid: 3 days a week in office Location: Montreal Job Description Strong knowledge of IT Service Management (ITSM) practices including Incident Problem Change and Service Management. Experience working with ServiceNow or comparable enterprise ITSM platform. Strong analytical and critical thinking skills with experience analyzing operational service or performance data. Experience developing dashboards KPIs reports and management-level operational highlights. Proficiency with Power BI and Excel or comparable business intelligence and analytics tools. Strong project coordination organizational and stakeholder management capabilities. Ability to work effectively across technical risk control audit and business teams. Strong written and verbal communication skills including the ability to present complex information clearly and to senior stakeholders. Ability to manage competing priorities and drive initiatives across multiple teams. Experience with Microsoft 365 collaboration tools such as SharePoint and Teams. |
