IT Deskside Support Technician

JMT Consultants Inc. Winnipeg

Job Type: Full-Time Permanent

JMT Consultants is a North American-based global leader specializing in steel and concrete design solutions. Services include pre-construction modeling structural design support steel and concrete detailing connection and stair engineering panel book detailing estimate modeling and BIM management.

Join our dynamic and rapidly expanding team as an IT Deskside Support Technician! If you thrive in a fast-paced environment and love tackling technical challenges this is the perfect opportunity for you.

As a key player in our IT department youll be the go-to expert for our users providing top-notch support for computer hardware applications and software. Your days will be filled with exciting tasks like troubleshooting issues coordinating system upgrades deployments and managing part replacements. Step into a role where your skills are valued and your contributions make a real impact!

What Youll do:

Set up configure and deploy workstations to company standards ensuring a smooth start for all users

Troubleshoot hardware and software issues on a variety of devices from desktops and laptops to monitors printers and peripheralsbe the tech hero!

Manage manual and automated software installations deployments and updates keeping our systems running smoothly and efficiently

Oversee Windows updates and data backups safeguarding our valuable data and ensuring system reliability

Provide timely and exceptional end-user support making a real difference in the day-to-day operations of your colleagues

Maintain an up-to-date inventory of systems and spare parts ensuring were always prepared for any situation

Ensure ISP and network issues are resolved quickly minimizing downtime and keeping everyone connected

Provide regular status updates on support requests and tasks keeping everyone informed and in the loop
Create procedure documents and step-by-step guides to empower and educate users on IT-related items
Coordinate hardware repairs and vendor warranties guaranteeing our fleet of devices are functioning properly

What Makes You Stand out:

• Hold a degree in Information Technology or a related field ideally with a focus on Networking Security or Programming
• Bring at least 2 years of hands-on experience in troubleshooting hardware/software issues and delivering exceptional IT support
• Showcase your organizational skills and keen attention to detail
• Communicate effectively both online and in-person making complex technical concepts easy to understand for non-technical users
• Be a fast learner with a knack for creative problem-solving
• Thrive in a dynamic fast-paced environment with the ability to multitask seamlessly
• Demonstrate a professional attitude and a strong work ethic that sets you apart

Requirements:

• Relevant Diploma Certificate or work experience

• Must be legally eligible to work in Canada.

Why Work for JMT Consultants We Offer:

• Competitive Salarythat reflects your skills experience and contributions
• Annual Bonus Opportunitiestied to both individual and company performance
• Comprehensive Benefits Packagesdesigned to support your health and wellbeing
• RRSP Employer Matching Contributionsto help you plan confidently for the future
• Generous Personal Daysto maintain balance and recharge
• Professional Development Opportunitiesincluding training mentorship and careergrowth pathways
• An Unbeatable Company Culturebuilt on respect teamwork and genuine appreciation
• Modern TechSavvy CompanyProvided Equipmentto ensure you can do your best work
• Frequent TeamBuilding Events and Activitiesthat strengthen relationships and keep work enjoyable

Leap into Action

Ready to take the next step with JMT Wed love to hear from you. Apply with confidence and lets start the conversation.

We appreciate the time all candidates take to apply but well only reach out to those who make the shortlist.

Required Experience:

Junior IC