Internal Operations Manager

About Isolocity

Isolocity is a growing B2B SaaS company focused on helping organizations streamline compliance quality and operational processes through intuitive software solutions. The company works with businesses across a wide range of industries including Manufacturing Food Health Sciences Cannabis and more.

As Isolocity continues to scale the company is investing heavily in the systems processes and operational infrastructure that support both the internal team and long-term growth. We are looking for a highly organized systems-oriented Internal Operations Manager to help build and maintain the operational foundation of the business.

About the Position

We are seeking a proactive resourceful and highly organized operator who enjoys creating structure improving efficiency and building scalable internal systems.

This role sits at the center of the organization and is responsible for improving operational effectiveness across people operations internal tooling automation oversight documentation vendor management and company-wide processes.

The ideal candidate thrives in dynamic environments loves KPIs is comfortable wearing multiple hats and naturally looks for opportunities to improve workflows and reduce operational friction. You are someone who enjoys building systems that help teams move faster and more effectively.

Responsibilities

Internal Systems & Process Operations

• Identify operational inefficiencies and implement scalable internal systems and processes

• Develop maintain and improve internal documentation workflows and company policies

• Help ensure operational consistency and process compliance across the organization

• Serve as a resource for team members seeking efficiency improvements in their day-to-day workflows

Automation & Systems Oversight

• Maintain visibility and organization across internal automations and operational workflows

• Ensure automations are documented reliable and non-duplicative

• Identify opportunities to improve processes through automation and tooling

• Coordinate with external contractors and technical partners to build and maintain automation systems

People & HR Operations

• Manage employee onboarding and offboarding processes including contracts documentation and account setup

• Administer benefits and health plans

• Maintain and improve internal HR-related processes and operational policies

• Coordinate and maintain internal incentive commission and bonus tracking systems

• Support employee growth initiatives and help create an operational structure around personal development planning

Office IT & Vendor Operations

• Manage company devices software tools and internal access systems

• Own SaaS subscription management vendor coordination billing oversight and spend tracking

• Troubleshoot day-to-day operational and technical issues

• Improve and maintain internal operational tooling and systems

Events & Travel Coordination

• Plan and execute internal company events including semi-annual meetups and holiday events

• Coordinate travel logistics for team members and leadership

• Manage tradeshow operational logistics including booth coordination travel inventory and scheduling

Data & Operational Visibility

• Help maintain centralized operational data and internal tracking systems

• Support team-wide visibility through spreadsheet-based access to data

• Maintain reliable and accurate operational data systems

Contract & Workflow Operations

• Evaluate and implement contract management systems and related workflows

• Maintain contract template organization and version control

• Integrate contract workflows into broader operational systems and processes

What Success Looks Like

• Internal operations run smoothly with minimal friction

• Company systems and workflows become increasingly scalable and organized over time

• Employees have a seamless operational experience across onboarding tooling and support

• Operational inefficiencies are proactively identified and improved

Qualifications

• Minimum 5 years of experience across operations office management or related operational roles

• Strong organizational and project coordination skills

• Excellent written and verbal communication skills

• High attention to detail and process consistency

• Strong systems-thinking mindset with a passion for efficiency improvement

• Ability to work independently and proactively prioritize responsibilities

• Comfortable operating in a fast-moving startup environment

• Strong judgment discretion and reliability

• Highly proactive with a strong sense of ownership; identifies operational gaps and independently drives improvements to systems workflows and team productivity

• Exceptional reliability discretion and integrity when handling confidential operational financial and employee-related information

Experience

Strongly Preferred

• Experience working in a SaaS or technology company

• Familiarity with workflow automation tools such as Zapier n8n or similar platforms

• Experience managing SaaS systems access management and vendor coordination

• Comfort working with spreadsheets reporting systems and operational data

• Experience with tools such as Asana Google Workspace Slack Pipedrive or similar platforms

• Interest in leveraging AI and automation to improve business operations

Compensation and Perks (Value Adds)

• Competitive base salary Performance base bonus

• Fully remote work opportunity we are a virtual business

• Flexible hours focused on outcomes not clock-watching

• Health Insurance HSA

• Supportive and collaborative team environment

• Opportunity to help shape and scale the operational foundation of a growing SaaS company

• Semi-annual in-person team sync-ups to collaborate strategize and celebrate wins

#LI-JM1 #li-Hybrid

Thank you for considering this opportunity. Senior Recruiters partner exclusively with Startups and are in direct communication with hiring managers and founding team members.

uses AI-assisted tools as part of our candidate sourcing and screening process. All applications are reviewed by a human recruiter who makes all decisions about which candidates to your application seems like a good fit for the position a real member of our team will contact you soon!