Intermediate Clerk Health Records Regular Full-Time

Summary of Duties

• Receive stays from units collate personal health information log them in to our Chart Tracking System and prepare for assembly process

• Tracking System and prepare for assembly process.

• Assemble inpatient stays within a chart in accordance with departmental guidelines

• Prepare charts to be sent to the scanning vendor by logging each stay adhering barcodes generating manifests etc.

• Prepare Emergency Visits for scanning.

• Chart pickups from inpatient and or outpatient areas.

• Photocopy binders for transfer out including printing from corporate applications (SunnyCare/MetaVision)

• Answering Health Records phone and voicemail and assist with patient inquires via Health Records Window.

• Maintain Release of Information faxes and related tasks.

• Report distribution of transcribed notes.

• Conduct account look-up for loose reports using our Patient Registration System.

• Assist in other tasks as assigned.

• May be required to coverage shifts at Holland Centre

Qualifications/Skills

• One year of community college

• One year of administrative/Business experience required in a health care setting preferred

• Minimum of two years of previous Health Records experience preferred

• Attention to detail is a must in order to avoid errors that can have a direct impact to patient care such as misfiles.

• Able to meet departmental daily productivity standards in a busy work environment.

• Outstanding customer services skills essential demonstrated Patient-Focused Care/Customer Service behaviour

• Clear understanding of legislations and guidelines related to the Security and Privacy of Personal Health Information

• Ability to communicate effectively with all levels of staff

• Knowledge of Microsoft Office

• Knowledge of Quadramed Chart Locator SunnyCare and Sovera applications an asset

• Must be able to prioritize workload and work in a team environment

• Demonstrated sound judgment and diplomacy

• Attention to detail

• Keyboarding at net 40 w.p.m. or data entry at net 106 kspm

• Excellent problem-solving and communication skills

• Demonstrated ability to work in a team environment