Provide technical support and customer service to our customers
Partner with the Outside Sales team to support existing customers and help identify new business opportunities
Learn about our products and services and educate customers on their features and benefits
Process customer orders and maintain accurate order information
Assist with preparing quotations bids and customer correspondence
Support warehouse operations including shipping receiving and inventory-related tasks as needed
Contribute to sales marketing and branch initiatives
Develop your product knowledge and industry expertise through hands-on training and mentorship
Heres a Snapshot of How Youll Contribute to Our Team
No matter your role youll make a difference by bringing:
A customer-first mindset and commitment to delivering excellent service
Enthusiasm for learning and developing a career in sales and distribution
A collaborative approach and willingness to support teammates across the branch
Strong problem-solving skills and attention to detail
Initiative accountability and a positive attitude
Flexibility to take on new challenges and responsibilities as you grow
Who Were Looking For
High School Diploma required; post-secondary education in Business Sales Marketing Engineering Construction or a related field is considered an asset
Recent graduates and early-career professionals are encouraged to apply
Previous customer service retail warehouse co-op internship or sales experience is an asset but not required
Strong organizational and communication skills with the ability to manage multiple priorities
Comfortable learning and using new technology software and computer applications
A proactive attitude with a willingness to learn and grow
Ability to work both independently and as part of a team
Ability to frequently lift and carry up to 25 lbs and occasionally up to 50 lbs
Commitment to maintaining a safe and healthy work environment
Ability to work in various weather conditions as required
Why Choose ICONIX
We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs discounts and perks weve got our employees covered.
Base Pay: $23.50 - $25.00 / Hourly. Exact compensation may vary based on skills experience and location.
Market Competitive Compensation: We reward high-performance team work collaboration and a continuous improvement mindset.
Employee Incentive (Bonus) Plan: Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day-to-day through our annual bonus program*.
Retirement Savings Program: ICONIX will match your contribution dollar-for-dollar to a maximum percentage that is based on your length of service with the company.
Comprehensive Health and Wellness Benefits: Choose from flexible healthcare coverage designed to support all ages and stages of life.
Employee Referral Program: Help us continue to grow our team. If your referral proves to be a successful hire you receive a bonus.
Learning and Development: Reach your full potential and career aspirations with training and development opportunities.
Employee Discount Programs: Take advantage of discount programs offered by our corporate partners for items such as computers mobile phone services and more.
Other perks include: Generous vacation/paid time-off allowance career advancement opportunities flexible work arrangements paid time-off to volunteer work boot reimbursement* education assistance stability of a three-generation Canadian-owned family business family work atmosphere
*For eligible employees.
ICONIX is committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment please contact us at with your request. Your information will be treated as confidential.
Ready to build your career and realize your full potential Apply now and join the flow!
ICONIX. Real People. Real Service. Real Solutions.
ICONIX is Canadas most diverse national waterworks distributor with footprints across the country. We offer an agile expert team of trusted technical problem solvers that provide reliable access to innovative products and services for businesses and communities that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.
Working at ICONIX Means Being Part of a Greater Organization
ICONIX is proud to be part of the Deschênes Group a family-owned business based out of Montreal Quebec consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canadas Best Managed Companies a true testament to the companys commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group.
Follow Us on Social Media
Required Experience:
IC
About the RoleProvide technical support and customer service to our customersPartner with the Outside Sales team to support existing customers and help identify new business opportunitiesLearn about our products and services and educate customers on their features and benefitsProcess customer orders...
About the Role
Provide technical support and customer service to our customers
Partner with the Outside Sales team to support existing customers and help identify new business opportunities
Learn about our products and services and educate customers on their features and benefits
Process customer orders and maintain accurate order information
Assist with preparing quotations bids and customer correspondence
Support warehouse operations including shipping receiving and inventory-related tasks as needed
Contribute to sales marketing and branch initiatives
Develop your product knowledge and industry expertise through hands-on training and mentorship
Heres a Snapshot of How Youll Contribute to Our Team
No matter your role youll make a difference by bringing:
A customer-first mindset and commitment to delivering excellent service
Enthusiasm for learning and developing a career in sales and distribution
A collaborative approach and willingness to support teammates across the branch
Strong problem-solving skills and attention to detail
Initiative accountability and a positive attitude
Flexibility to take on new challenges and responsibilities as you grow
Who Were Looking For
High School Diploma required; post-secondary education in Business Sales Marketing Engineering Construction or a related field is considered an asset
Recent graduates and early-career professionals are encouraged to apply
Previous customer service retail warehouse co-op internship or sales experience is an asset but not required
Strong organizational and communication skills with the ability to manage multiple priorities
Comfortable learning and using new technology software and computer applications
A proactive attitude with a willingness to learn and grow
Ability to work both independently and as part of a team
Ability to frequently lift and carry up to 25 lbs and occasionally up to 50 lbs
Commitment to maintaining a safe and healthy work environment
Ability to work in various weather conditions as required
Why Choose ICONIX
We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs discounts and perks weve got our employees covered.
Base Pay: $23.50 - $25.00 / Hourly. Exact compensation may vary based on skills experience and location.
Market Competitive Compensation: We reward high-performance team work collaboration and a continuous improvement mindset.
Employee Incentive (Bonus) Plan: Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day-to-day through our annual bonus program*.
Retirement Savings Program: ICONIX will match your contribution dollar-for-dollar to a maximum percentage that is based on your length of service with the company.
Comprehensive Health and Wellness Benefits: Choose from flexible healthcare coverage designed to support all ages and stages of life.
Employee Referral Program: Help us continue to grow our team. If your referral proves to be a successful hire you receive a bonus.
Learning and Development: Reach your full potential and career aspirations with training and development opportunities.
Employee Discount Programs: Take advantage of discount programs offered by our corporate partners for items such as computers mobile phone services and more.
Other perks include: Generous vacation/paid time-off allowance career advancement opportunities flexible work arrangements paid time-off to volunteer work boot reimbursement* education assistance stability of a three-generation Canadian-owned family business family work atmosphere
*For eligible employees.
ICONIX is committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment please contact us at with your request. Your information will be treated as confidential.
Ready to build your career and realize your full potential Apply now and join the flow!
ICONIX. Real People. Real Service. Real Solutions.
ICONIX is Canadas most diverse national waterworks distributor with footprints across the country. We offer an agile expert team of trusted technical problem solvers that provide reliable access to innovative products and services for businesses and communities that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.
Working at ICONIX Means Being Part of a Greater Organization
ICONIX is proud to be part of the Deschênes Group a family-owned business based out of Montreal Quebec consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canadas Best Managed Companies a true testament to the companys commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group.