Information Technology Senior DirectorDirector, Food and Beverage Technology

THE TEAM

The mission of the Food & Beverage Technology department is to design build deliver and operate scalable technology data analytics and AI solutions that align with the strategic goals of Food & Beverage.

THE OPPORTUNITY

Aritzia is growing and our Food & Beverage Technology team is growing with it. This is a unique opportunity to build a team from the ground up to support a high-growth area of Aritzia. You will advance the technology strategy that brings Everyday Luxury to life across Aritzias Food & Beverage environments playing a pivotal role in designing and evolving the technology data analytics and AI capabilities that power world-class experiences. You will own the end-to-end Food & Beverage technology domain with the opportunity to imprint on the long-term strategy and tech stack for Food & Beverage at Aritzia including the domain technology roadmap platform selection vendor negotiation and solution development and configuration ensuring our Food & Beverage technology ecosystem is robust scalable and future-ready. With people at the heart of everything we do you will support your high-potential people to grow rewarding careers at Aritzia while enjoying one yourself.

THE ROLE

As the Senior Director/Director Food and Beverage Technology you will:

• Own the complete Food & Beverage technology stack: POS KDS reservations F&B ERP/inventory management labor scheduling payment processing digital signage and network infrastructure
• Own end-to-end delivery of Food & Beverage technology implementation for our flagship boutiques
• Lead RFP vendor selection and deployment including KDS table management online ordering and payment certification
• Govern the implementation partner relationship holding the partner accountable to timeline budget and quality on a flagship-grade build
• Stay current on technology innovations and bring relevant emerging capabilities to leadership for consideration including owning and developing the technology roadmap in partnership with Food & Beverage business partners
• Own the integration between Food & Beverage technology systems and Aritzias unified customer data layer ensuring every guest interaction contributes to the client profile
• Coordinate with loyalty program integration ensuring Food & Beverage spend is recognized within the broader Aritzia client relationship
• Make integration architecture decisions that affect both Food & Beverage and Retail technology domains
• Build scale and lead the Food & Beverage technology team
• Represent Food & Beverage Technology in cross-functional leadership forums and executive presentations
• Manage all Food & Beverage technology risks decisions and escalations with direct accountability
• Partner with Finance on ongoing budget management and forecasting for the Food & Beverage technology portfolio
• Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives while enabling progressive career development and an incredible employee experience

THE QUALIFICATIONS

The Senior Director/Director Food and Beverage Technology has:

• Proven and best-in-class skills education experience and/or applicable certifications:
• 10 years of technology leadership experience with significant exposure to food and beverage hospitality or restaurant technology environments
• Deep knowledge of F&B technology ecosystems POS platforms (Oracle MICROS Simphony strongly preferred) KDS reservations systems inventory management and labor scheduling
• Proven experience delivering complex multi-vendor technology implementations in elevated dining or premium hospitality environments
• Strong commercial acumen experience negotiating enterprise software agreements and managing implementation partner relationships to fixed-fee deliverables
• Track record of building new technology capabilities or teams from the ground up not just inheriting established ones
• Experience integrating hospitality technology systems with enterprise customer data platforms or loyalty programs
• Excellent stakeholder management skills comfortable operating at the executive level and with front-line operations teams simultaneously
• Global experience especially within North America
• Experience at a premium retail luxury hospitality or lifestyle brand is strongly preferred
• A commitment to learn apply champion and enrich Aritzias Values Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The ability to set clear objectives and design a strategy that inspires the team
• A dedication to quality and investing in results and new business opportunities that add value
• A deep understanding and commitment for the industry in which we operate

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount Maybe youve heard of our famous product discount Or our exclusive private shopping events You have now.
• Aritzia Virtual Wellness Because your health happiness and safety matter we provide 24/7 resources to support you in your wellbeing goals whether theyre physical mental social or financial.
• Aspirational Workplace Our offices are specially designed to be spaces of creativity productivity and inspiration.
• Amenities Additional amenities include a private parents room shower facilities with elevated complementary conveniences bike rooms and more.
• The Extras We also offer a multitude of other perks like dry-cleaning hotel and restaurant discounts self-care promos and on-site medical care.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

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