Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
This job profile description is a standardized non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties responsibilities reporting lines working conditions grading compensation or other essential terms and conditions of duties and responsibilities may vary based on business needs local requirements and operational practices. Where a team members role is governed by an employment agreement local terms and conditions prior job description or collective bargaining agreement those documents shall prevail in case of any inconsistency. Mandatory local laws shall also assigned clinical operations cases and related activities to support timely patient onboarding service progression and case closure within defined service enrollment prescription and supporting clinical documentation for completeness appropriateness and readiness to advance patient services through established with providers pharmacies reimbursement support logistics and other adjacent teams to resolve standard exceptions and align next steps for patient care and medication clinical process guidance to patients and healthcare providers using approved language to clarify documentation requirements service pathways and appointment-related routine requests related to care delivery settings and service feasibility by applying protocols operational constraints and clinical support case activity clinical updates and required records accurately in designated systems to support traceability quality expectations and continuity across recurring workflow issues escalates adverse events and clinical-risk signals appropriately and suggests low-risk improvements to templates job aids and routing practices.
Bachelors degree in nursing clinical care healthcare or a related field or equivalent experience required.2 years of experience in nursing clinical care patient support care coordination case management medical or hospital practice insurance biopharma or a related field in nursing required. Certification in case management oncology nursing or equivalent of clinical operations patient support processes and case coordination workflows in healthcare and bio-pharma of medical terminology treatment-related information and patient access or support pathways relevant to routine and moderately complex of documentation standards service procedures and cross-functional coordination requirements needed to maintain accurate and timely case in communicating medical and program information clearly and professionally through inbound and outbound in managing multiple case activities prioritizing follow-ups and maintaining strong attention to detail under in collaborating with patients caregivers providers and internal teams to support effective service delivery and issue to assess patient or case needs navigate moderately complex scenarios and determine appropriate next steps within established to comprehend interpret and relay clinical information accurately in both verbal and written to maintain patient focus exercise sound judgment and escalate issues appropriately to support continuity and quality of care.
What Cencora offers
We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more.
Full time
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Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.
The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Accessibility Policy
AmerisourceBergen is committed to fair and accessible employment requested AmerisourceBergen will accommodate people with disabilities during the recruitment assessment and hiring processes and during employment.
$50058 CAD - 91773 CAD
This posting is intended to fill an existing vacancy for our Infirmière Gestionnaire de Cas Bilingue - Nurse Case Manager - Bilingual role.
Affiliated Companies:
Affiliated Companies: Innomar Strategies