Incident Management Performance Monitoring1. Dyna

Role: Incident Management Performance Monitoring1. Dyna

Location: Markham ON Onsite

Experience- 9 Years

Skills Required:
Dynatrace Configuration & Implementation
Install configure and maintain Dynatrace Managed/SaaS environments.
Deploy and manage Dynatrace OneAgent across diverse platforms (Windows Linux Cloud Containers).
Configure monitoring for:
Web applications Microservices and APIs Databases and middleware
Cloud platforms (Azure/AWS/GCP)
Set up custom services dashboards and alerts aligned with business KPIs.

Monitoring & Performance Optimization
Analyze application performance using Dynatrace features like:
PurePath tracing
Smartscape topology
AI-powered Davis insights
Identify performance bottlenecks and recommend improvements.
Perform root cause analysis (RCA) for incidents and outages.

Alerting & Incident Support
Configure alert profiles anomaly detection and problem notifications.
Integrate Dynatrace with ITSM tools (e.g. ServiceNow Jira).
Provide L2/L3 support for Dynatrace-related incidents.
Collaborate with application infrastructure and DevOps teams for issue resolution.

Automation & Integration
Utilize Dynatrace APIs for automation and integration.
Support CI/CD pipelines with monitoring integrations.
Create scripts or automation workflows for onboarding applications.