Implementation Project Manager (Spanish Preferred- Canada)

Summary

The Implementation Project Manager is responsible for the successful execution of professional services projects to implement or optimize Workiva solutions. This role focuses on mastering and executing the Workiva implementation methodology serving as the primary point of contact for customer engagements to ensure projects are delivered on time within budget and contribute directly to customer value.

What Youll Do

• Portfolio & Project Execution: Efficiently manages a portfolio of 2025 simultaneous standard-complexity projects with variable timelines (ranging from 4-week to 16-week implementation) balancing competing priorities and maintaining delivery standards

• Core Delivery Management: Owns and drives the end-to-end execution of project plans for individual medium-to-high size/complexity Workiva-led engagements

• Stakeholder Management & Communication: Acts as the primary point of contact for the customer and internal project team ensuring clear concise and timely communication

• Documentation & Reporting: Manages all project documentation including project plans status reports risk logs and budgets

• Risk & Issue Management: Proactively monitors and mitigates project-level risks and issues escalating appropriately when necessary

• Escalation Support: Helps resolve customer escalations seeking guidance from leadership as required

• Change Management: Facilitates standard project change requests and manages expectations within the defined project scope

• Team Collaboration: Shares best practices lessons learned and foundational knowledge across the immediate project team or functional group

What Youll Need

Minimum Qualifications

• Undergraduate degree or equivalent combination of education and experience in a related field along with 4 years of project management experience

Preferred Qualifications

• Bilingual in Spanish strongly preferred (Business level)

• SaaS industry experience and PMP or similar project management certification are preferred

• PMP PRINCE2 or similar advanced project management certification is highly preferred

• Excellent verbal written and interpersonal communication skills.

• Demonstrated experience independently managing stakeholders and resolving customer escalations

• Commercial acumen with experience in complex scope budgets and multi-party delivery models

• Strong project management discipline with the ability to independently manage a fast-paced portfolio and full lifecycle of assigned projects

• Proven ability to quickly earn the trust of key sponsors and stakeholders and resolve conflict at the project level

• Effectively navigates ambiguity pivoting between project types solution areas and support needs as the company moves towards its strategic vision

• Demonstrated ability to effectively apply implementation methodologies (e.g. Workiva methodology). Proficiency with project management tools (e.g. Smartsheet Jira) and familiarity with Waterfall Agile or Scrum methodologies is a plus

Travel Requirements and Working Conditions

• Minimal travel for internal meetings

• Reliable internet access for any period of time working remotely and not in a Workiva office

Why Join Workiva

Workiva is the platform designed to bring confidence control and a competitive edge to the worlds most complex organizations. Our AI-powered platform unifies finance risk and sustainability on a single secure foundationensuring data is trusted traceable and ready to act on. With an unbroken path from source to output leaders gain confidence in their numbers visibility into current and emerging risks and the ability to move with speed and precision in a constantly changing world.

At Workiva youll bring technology to market that executives boards and regulators depend on. The work you do here helps organizations navigate uncertainty maintain trust and make decisions that stand up to scrutiny. If youre energized by meaningful challenges inspired by collaborative teams and motivated to help organizations turn uncertainty into advantage wed love to meet you.

Workiva is an Equal Opportunity believe that great minds think value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation. Employment decisions are made without regard to age gender identity race religion disability status sexual orientation or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process please email.

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.