Human Resources Consultant

Core Purpose of Position

The Human Resources Consultant provides integrated HR advisory support to operational departments enabling consistent practical and timely support for workforce and employee relations matters.

The role strengthens management capability supports early intervention in workplace issues and promotes the consistent application of HR policies collective agreements and legislative requirements.

Key Outcomes of the Position

• Reliable timely and consistent HR advisory support to operational leaders ensuring managers receive practical guidance to address day-to-day employee issues effectively and in alignment with policy and legislation.
• Early identification intervention and structured resolution of workplace issues reducing escalation of employee relations matters where appropriate and ensuring issues are addressed at the earliest feasible stage.
• Consistent application of HR policies collective agreements and legislative requirements across departments ensuring fairness defensibility and organizational consistency in decision-making.
• Effective management support for employee relations matters including performance management attendance concerns workplace conflict conduct issues workplace investigations and accommodation processes.
• Effective partnership in recruitment and staffing activities within assigned areas supporting consistent hiring practices selection processes onboarding and workforce planning.
• Timely escalation of complex high-risk or precedent-setting labour relations matters to HR leadership ensuring appropriate oversight and risk management at the organizational level.
• Strengthening of managerial capability in people leadership including coaching managers on performance management conflict resolution and effective application of HR practices.
• Strong collaborative relationships with operational leaders fostering trust credibility and confidence in Human Resources as a strategic partner.
• Improved alignment between departmental workforce needs and HR service delivery ensuring HR support is responsible for operational realities while maintaining consistency with organizational standards.
• Contribution to more proactive HR service delivery over time shifting HR involvement from reactive issue management toward earlier intervention and prevention of escalation.

Qualifications

• Degree in Human Resources or a related field or an equivalent combination of education and experience.
• A Chartered Professional in Human Resources (CPHR) designation.
• 5 years of progressively responsible Human Resources experience preferably in a unionized environment.
• Demonstrated experience interpreting and applying collective agreements employment legislation human rights legislation and Human Resources policies.
• Demonstrated experience providing Human Resources advice and support to managers on employee relations matters.
• Experience conducting workplace investigations supporting grievance resolution or participating in collective bargaining would be considered an asset.
• Exceptional interpersonal relationship-building conflict resolution and communication skills with the ability to establish credibility and influence at all levels of the organization.
• Demonstrates integrity professionalism discretion and sound judgment while managing confidential and sensitive employee information.
• Proficiency with Human Resources Information Systems (HRIS) and standard business software including word processing spreadsheet database and presentation applications.

Knowledge Skills and Technical Requirements

• Knowledge of Human Resources principles policies employment legislation labour relations human rights occupational health and safety and attendance management practices.
• Demonstrated ability to provide practical client-focused Human Resources advice and guidance to managers on a broad range of employee and workplace issues.
• Ability to interpret and consistently apply collective agreements legislation Human Resources policies and organizational procedures to a broad range of employee relations matters.
• Strong analytical problem-solving conflict resolution and decision-making skills with the ability to develop practical and defensible recommendations.
• Ability to establish credibility and build collaborative relationships and influence positive workplace outcomes through coaching consultation and effective communication.
• Ability to interpret and apply Human Resources policies programs and practices consistently while balancing operational needs and organizational objectives.
• Strong organizational and project management skills with the ability to manage multiple priorities in a fast-paced unionized environment.