Human Resources Business Partner

Neighbourly Pharmacy (Neighbourly) is Canadas largest and fastest growing network of independent pharmacies. We are seeking a highly-motivated Human Resources Generalist to join our Human Resources team for eastern 2015 Neighbourly has expanded its diversified national footprint to include 300 locations and is Canadas largest and fastest-growing network of communitypharmacies. Our team of experienced industry leaders are passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canadas Best Managed Companies. We know that our people are our most valuable asset and we take pride in helping our employees realize their career will directly contribute to Neighbourlys rapid growth which has regularly been recognized externally including via the following accolades:Named one of Waterstone Canadas Most Admired Corporate Cultures 2025Ranked #1 fastest growing company in Canada (Globe and Mail 2020)Requalified on the Globe and Mails Top Growing Companies list over the last five years (& 2025)Named as one of Canadas Best Managed Companies for the last five consecutive years (& 2025)Recognized on the 2022 New Innovators list (by Canadian Business magazine in partnership with the Brookfield Institute for Innovation Entrepreneurship)Recognized on Canadian Business 2020 Growth ListROLE OVERVIEWReporting to the Director Human Resources the Human Resources Generalist is a trusted advisor to their assigned business units implementing HR initiatives that align with business goals and drive organizational performance. Generalists proactively provide business and people solutions creating an environment where individuals and teams can thrive and deliver high performance. RESPONSIBILITIESTactical HR: Collaborate with leadership to implement HR initiatives that support business in regional and national HR projects and a positive and inclusive workplace culture that enhances employee retention & engagement through initiatives such as Workplace Experience Check-ins Engagement Survey action planning & follow through Exit interviews Listening tours with Operations leadership to proactively address and action people & business challenges and opportunitiesEmployee Relations: Respond to employee inquiries and concerns providing guidance and recommendations for problem resolution or redirecting and escalating as the acquisition process through onboarding and supporting employees and managers at new advice/guidance to managers around compensation plans that align with company detailed reports to support companys position for legal cases in collaboration with Neighbourlys confidential and potentially sensitive internal investigations using established procedures for consistency and compliance. Provides recommendations to address organizational change initiatives ensuring smooth transitions and employee Development: Identify and facilitate talent development within the organization providing coaching and career development with development and facilitation of Neighbourlys training programs to support business Orientation and training with new managers and/or staff as Management: Coach management on reinforcing goals and/or any issues related to employee performance attendance productivity or behaviour based on established policy practice and/or contract. Review documentation and prepare letters of discipline when required supporting the process to ensure positive Metrics: Provide data/analytics to leaders relating to Human Resources and other related people metrics to support business reporting planning and management. Areas of focus include but are not limited to Turnover/Retention and Operations & Compliance:Complete store visits utilizing applicable guide(s) to support with store engagement compliance and overall operational HR administrative duties as required (onboarding documentation hiring authorizations employee information forms offer letters etc.)Provide guidance on HR policies procedures and best duties as assigned. Qualifications & Skills:Post Secondary Education preferably with a Human Resources (2) to four (4) years of progressive experience in a Human Resources with a focus on employee relationsExperience with Retail or other multi-site operations preferredExpert knowledge of HR best practices and applicable employment lawsMust possess a valid drivers to travel within Ontario up to 20% of the timeExcellent interpersonal skills to collaborate effectively with cross-functional teams and analytical skills and attention to ability to work under pressure meet deadlines and adapt to changing coaching mentoring and influencing peers and to manage and resolve conflict in the workplaceProficient in Microsoft Office suite of programs with advanced knowledge in Excel and PowerPointAbility to navigate and utilize technology platforms including HRIS Learning Management Systems and other usNeighbourly Pharmacy is Canadas largest and fastest growing network of community pharmacies. United by their patient first focus and their role as essential and trusted healthcare hubs within their communities Neighbourlys pharmacies strive to provide accessible healthcare with a personal touch. Since 2015 Neighbourly has expanded its diversified national footprint to include over 300 locations across Canada reinforcing the companys reputation as the industrys acquirer of employment is decided based on qualifications merit and business need. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all job applicants employees patients and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. Candidates must be legally eligible to work in all responses are appreciated only those being considered for interviews will be acknowledged.