Head of Physical Security, 2LOD

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Individual Role Accountabilities and Decision Authorities / Breadth Depth & Scope

Enterprise mandate.

• Lead the design implementation and ongoing enhancement of the enterprise physical security risk management program establishing enterprise-level governance policies standards risk appetite methodologies and practices that strengthen TDs ability to protect its people customers premises physical assets and critical operations.
• Own and enhance TDs physical security risk framework and 2LOD oversight approach ensuring alignment and interconnectivity across Operational Risk Operational Resilience Technology and Cyber Risk Third Party Risk Fraud Human Resources Corporate Real Estate Legal Compliance Privacy and other risk and functional areas.
• Advise senior executives and Board Risk Committees on physical security risk posture material incidents top and emerging threats control themes and remediation priorities.
• Establish maintain monitor and report physical security risk appetite statements measures metrics key risk indicators thresholds and escalation triggers.
• Lead independent oversight and effective challenge of TDs management of physical security risks including the quality and sufficiency of risk assessments threat and vulnerability analyses control strategies investment priorities exceptions risk acceptances and remediation decisions.
• Establish and maintain a risk-based 2LOD coverage plan and physical security risk assessment methodology that considers assets threats vulnerabilities consequences control adequacy geographic exposure and concentration or common-cause vulnerabilities.
• Provide oversight and challenge of physical security capabilities including protective intelligence access control surveillance alarm monitoring guarding premises security travel and executive protection incident response and security technology resilience without owning or operating first-line controls.
• Identify assess and communicate current and emerging risks including criminal and violent threats geopolitical and civil disruption natural hazards workplace and retail security risks and cyber-physical dependencies.
• Ensure physical security dependencies and vulnerabilities are appropriately reflected in critical operations mapping scenario analysis business continuity crisis management and recovery arrangements.
• Maintain independent visibility into material physical security incidents losses near misses and control failures; challenge root-cause analysis and corrective actions; identify cross-enterprise themes; and escalate material or persistent concerns.
• Provide 2LOD review and challenge of material issues policy exceptions and risk acceptances requiring clear remediation plans compensating controls accountable owners and target dates.
• Provide risk advice and challenge for material real estate branch workplace technology security-system acquisition outsourcing and transformation decisions that introduce or materially change physical security risk.
• Ensure alignment with applicable regulatory expectations and recognized security risk management practices and support regulatory examinations and interactions relating to the mandate.
• Provide people leadership by hiring top talent setting goals developing staff managing employee performance and compensation decisions promoting teamwork driving differentiated performance and addressing performance issues.
  

Shared Responsibilities / Decision Authorities

• Partner with first-line Physical Security Corporate Real Estate and Facilities Business Segments Technology and Cyber Security Human Resources Legal Compliance Privacy Fraud Insider Risk Financial Crimes Operational Resilience Business Continuity Crisis Management Third Party Risk Management Insurance Internal Audit and other key partner functions to promote an integrated view of physical security risk.
• Provide advice early in material initiatives without assuming ownership of first-line decisions controls procedures or operations.
• Approve 2LOD physical security risk methodologies oversight procedures coverage plans reporting standards and challenge criteria within delegated authority.
• Recommend physical security risk appetite statements measures thresholds and material changes through applicable governance for approval.
• Determine the scope frequency and intensity of independent 2LOD review and challenge based on risk materiality change and emerging threats.
• Require escalation documentation and tracking of material risks control gaps incidents exceptions risk acceptances and unresolved challenge outcomes through established governance and issue-management processes.
• Provide 2LOD non-objection objection concurrence or recommendation where required by policy standard procedure or delegated authority and escalate matters that exceed authority or remain unresolved.
• Commission targeted thematic reviews or deep dives and request timely access to information expertise and evidence required to discharge the mandate.

Key Metrics

• Enterprise-wide role; accountable for independent oversight of physical security risk across TD.
• Management of physical security risk within established risk appetite limits and thresholds.
• Timely completion and quality of the risk-based 2LOD oversight plan and effective challenge activities.
• Timely and sustainable remediation of material issues incidents control gaps exceptions and risk acceptances.
• Quality and timeliness of material risk escalation and executive committee and Board reporting.
• Regulatory audit and independent-review outcomes relevant to the mandate including repeat or overdue findings.
• Quality completeness and reliability of physical security risk data aggregation metrics and trend analysis.

Impact to External Customer

• Helps protect customers and colleagues and supports safe reliable access to TD locations and services through effective independent oversight of physical security risk.
• Helps protect customer trust by identifying material exposures challenging the adequacy of controls and promoting timely remediation and escalation.
• This key leadership role drives alignment connectivity and simplification across non-financial risk management and related functional areas.

Committee Memberships/Defined Roles

• Provide regular updates to the Operational Risk Oversight Committee.
• Partner with the US NFRM team to deliver updates to the Operational Risk Management Committee (US) as applicable.
• Lead or participate in the applicable Physical Security Risk Oversight forum.
• Participate in material incident crisis new initiative and risk acceptance governance where independent physical security risk oversight is required.
• Additional committee memberships may be identified as the role evolves.

Skills Education & Experience

• Degree in Risk Management Security Management Business Criminology Engineering Emergency Management Information Systems or a related field; an advanced degree is beneficial.
• 10 years of progressive experience across physical security enterprise security risk management operational risk resilience corporate security law enforcement or a related control function including significant leadership experience in a large complex and regulated organization.
• Demonstrated experience leading an independent oversight risk governance or effective-challenge function preferably within financial services or critical infrastructure.
• Deep knowledge of security risk assessment threat and vulnerability analysis protective security controls incident management risk appetite issues management and operational resilience.
• Working knowledge of applicable regulatory and legal expectations and recognized security-risk practices with the ability to translate requirements into practical and scalable risk oversight.
• Executive presence with a proven ability to influence senior leadership and Board-level stakeholders through clear advice effective challenge and sound judgment.
• Strong relationship builder with demonstrated ability to partner with the first line of defence while providing credible challenge and constructive pushback where required.
• Strong analytical capability including the ability to interpret incident threat control and location data; develop decision-useful metrics; identify patterns concentrations and emerging risk.
• Proven leader in highly matrixed fast-paced environments able to manage competing priorities and deliver results across complex stakeholder groups.
• Accomplished people leader with a strong track record of coaching developing and retaining top talent and building future-ready teams through large-scale global initiatives.
• Professional security or risk credentials such as CPP PSP PCI CRISC CBCP MBCI CRM or equivalent are assets.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):