GTM Client Delivery Manager

ZoomInfo is where careers accelerate. We move fast think boldly and empower you to do the best work of your life. Youll be surrounded by teammates who care deeply challenge each other and celebrate wins. With tools that amplify your impact and a culture that backs your ambition you wont just contribute. Youll make things happen fast.

The GTM Client Delivery Manageris a key member of the Customer Integrations and Implementation team responsible for assisting customers with the technical implementation of ZoomInfos customer-facing is a high-visibility role within an exciting area of the business with the opportunity to gain domain expertise across all aspects of sales talent and marketing intelligence technologies and applications.

About the Role
As a GTM Client Delivery Manager at ZoomInfo you are the trusted technical advisor guiding new and high-value customers through their onboarding journey. You will lead live working sessions configure integrations and ensure ZoomInfo seamlessly connects with our customers core tech stacks empowering them to realize value quickly and effectively.

What Youll Do

• Drive Client Onboarding: Lead live customer-facing sessions (spending 45 hours a day on calls) to guide clients through technical setup integration and best practices.
• Integrate & Configure: Set up seamless data flows and integrations between ZoomInfo and major CRM and marketing automation platforms (Salesforce HubSpot Marketo Microsoft Dynamics etc.)
• Troubleshoot & Problem-Solve: Act quickly to diagnose and resolve integration snags field-mapping challenges or workflow issues during live calls.
• Partner & Collaborate: Work closely with Sales Customer Success Product and Engineering to share product feedback and ensure a smooth handoff and long-term customer health.

What You Need to Succeed

• Experience: 2 years of hands-on experience in technical software implementation customer onboarding or CRM/Marketing Automation administration.
• Technical Foundation: Solid understanding of CRMs (Salesforce HubSpot Dynamics Marketo) data mapping APIs and integrations. Salesforce or related platform certifications are a huge plus!
• Customer Presence: Engaging communicator who can build rapport instantly and explain complex technical concepts in simple client-friendly terms.
• Organization & Agility: Comfortable juggling 1520 concurrent accounts in a fast-paced high-volume environment while keeping customers feeling supported and confident.

Whats In It For You:

We want our employees and their families to addition to comprehensive benefits we offer holistic mind body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

• Incredibly strong onboarding program - be set up for success in your first 90 days
• Ongoing training to help you grow
• Market-leading product offering (check our long list of G2 awards)
• Comprehensive Medical Dental and Vision
• Eligibility for Future Equity Awards
• 401k Matching (50% of the first 7% of your contribution)
• 12 weeks Parental Leave for primary caregivers 4 weeks for secondary caregivers
• Family forming benefits up to $20k plus discounts on a membership
• Virgin Pulse Wellness Program
• Optional add-ons such as pet insurance legal service support and more!

This role is a hybrid position with the option to work from home on Mondays & Fridays. Must be located within 30 minutes of Vancouver WA Waltham MA or Bethesda MD

The US base salary range for this position is $85000 to $93000 plus annual bonus and benefits.

Actual compensation offered will be based on factors such as the candidates work location qualifications skills experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.

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