Group Product Manager

Wave HQ

Job Location:

Toronto - Canada

Yearly Salary: $ 125500 - 200800

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

At Wave we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold learn quickly and share your knowledge generously.

The Group Product Manager is a strategic product leader responsible for defining and scaling product experiences that help customers successfully achieve outcomes across their lifecycle. This role plays a critical part in how Wave enables small business owners to access the right combination of technology expert guidance and services to confidently run and grow their business. This role leads a team of Product Managers and partners closely with Product Engineering Design Data Customer Success Operations Marketing and other business leaders to create seamless experiences that blend technology human expertise and service delivery.

The ideal candidate brings strong product leadership business acumen and customer empathy with experience navigating complex cross-functional environments and balancing customer needs business priorities and technical constraints. This is a player-coach role that requires both strategic thinking and hands-on product leadership with the ability to adapt to the needs of the business.

This leader will drive product vision execution and organizational alignment while building highperforming teams and delivering measurable customer and business outcomes. The role requires strong business judgment technical fluency and influential leadership along with the ability to identify and leverage AI capabilities to improve customer experience product velocity and quality in ways that align with business priorities and deliver measurable impact.

Heres How You Make an Impact:

Define and lead the product vision strategy roadmap OKRs and success metrics for your product area ensuring alignment with company objectives customer needs and long-term business strategy.
Define and evolve product experiences that thoughtfully blend digital capabilities with human-assisted services ensuring customers have a seamless and consistent experience throughout their journey.
Partner with Product and business leaders to identify opportunities where technology human expertise and service delivery can drive improved customer outcomes adoption retention and satisfaction.
Partner closely with Product Engineering Design Data Customer Success Operations and other business leaders to deliver cohesive customer experiences and drive measurable business outcomes.
Develop high-performing teams that utilize continuous product discovery best practices and modern SDLC methodologies including customer research experimentation roadmap management and iterative delivery to ensure products meet customer needs and business goals.
Translate strategy into execution by helping teams make effective trade-offs prioritize investments and deliver against product outcomes.
Craft business cases understand financial impacts and define and execute business and customer benefit OKRs. Use qualitative and quantitative insights to identify opportunities measure impact and drive learning.
Inspire align and influence across functions successfully navigating dependencies ambiguity and organizational complexity to deliver value for customers and the business.
Identify and leverage AI-enabled capabilities and workflows to improve customer experience product velocity and quality in ways that align with business priorities and deliver measurable impact.
Lead and develop a team of Product Managers providing coaching direction and growth opportunities while fostering a culture of accountability collaboration and continuous improvement.
Foster a culture of continuous improvement through retrospectives learning coaching operational excellence and ongoing refinement of product practices and ways of working.

You Thrive Here By Possessing the Following:

Proven experience defining and executing product vision and strategy for complex customer-facing products services or platforms.
Deep SaaS product management experience across growth-stage and scaled product environments ideally within financial services business services or adjacent industries.
Demonstrated ability to partner across Product Customer Success Operations Design Engineering and Data teams to deliver cohesive customer experiences and business outcomes.
Proven ability to define product strategy derive requirements analyze trade-offs and prioritize investments across multiple teams and stakeholders in a matrixed environment.
Strong people leadership experience including leading Product Managers developing talent setting priorities and building high-performing teams.
Excellent written verbal and interpersonal communication skills with the ability to influence senior stakeholders align cross-functional teams and drive decision-making in complex environments.
Strong business acumen including experience building business cases evaluating tradeoffs and aligning product investments to customer value company priorities and financial outcomes.
Bachelors degree in Business Computer Science Engineering Information Systems Data-related field or a related discipline or the equivalent through a combination of education and relevant work experience.
8 years of experience in product management to include leading large mission critical products that involve significant business and technology change with a minimum of 2 years leading SaaS product teams at the Group level or above.

$125500 - $200800 a year

At Wave we value diversity of perspective. Your unique experience enriches our organization. We welcome applicants from all backgrounds. Lets talk about how you can thrive here!

Wave is committed to providing an inclusive and accessible candidate experience. If you require accommodations during the recruitment process please let us know by emailing emailprotected. We will work with you to meet your needs.

We use Google Gemini a secure AI assistant during interviews for note-taking purposes only. Notes are kept confidential and are not shared outside the hiring process. This allows our interviewers to stay fully focused on you during the conversation.

This advertised posting is a current vacancy.

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