Global IT Program Director

Accelerate your success at Colliers.

Why Colliers

As one of Canadas leading commercial real estate services firms we are driven by our mission to accelerate success for our people clients and communities.

A career at Colliers gives you the opportunity to make an impact advance your career and collaborate with top-tier talent. Dont just take our word for it weve been recognized as a top employer on a number of prestigious lists including Best Workplaces in Canada Best Workplaces with Most Trusted Executive Teams among others.

Toronto ON Hybrid

About the role:

The ITProgramDirectorwill oversee the planning execution and completion of the Global Workplace TechnologyProgram. This role involves collaboration with key IT stakeholders and enterprise-wide partners to ensure successful delivery of multipleworkstreams.The position requires managing teams to resolve issues maintain timelines and budgets and achieve a standardized global service delivery model.

• StandardizeIT ServiceDeliverygloballyincluding implementing a 24x7 outsourced service desk and associated processes (based on the ITIL framework).

• Consolidate multiple ServiceNow instances into a single global platform tosupport the standard processframework.

• Define Colliers Digital Workplace model including defining standard end user devices office technology and management platforms.

• Deliver training and change management to Colliers global IT staff and andeffective financial charge-backmechanismfor

• global IT services.

• Plan and manage multiple complex regional and cross-functional enterprise projects in alignment with strategic and financial objectives.

• Developprogramgoals timelines and charters with key stakeholders and create RACI matrices.

• Manage diverse stakeholders and vendors anticipate needs and risks and conduct effective meetings via Teams and email.

• Build trust and collaborate effectively across teams and borders.

• Develop and maintainprogramplans identify resource needs and manage schedules.

• Drive creative and practical solutions to issues through effective collaboration.

• Ensure steady-state IT support for new technologies and comprehensive issue resolution post-implementation.

• Manage theprograms financial health and establish an effective chargeback model.

• Provide professional and honest status reports tailored to the audiences needs. Ensure regular updates using the appropriate format.

What you bring:

• Minimum of 15 years in an ITProgram / Project Management role at a large organization.

• Bachelors degree in business IT Computer Science or a related field or a certificate in project management.

• Experience of running RFP vendor selection processes.

• Proficiency inprogrammanagement methods and tools.

• Strong management and organizational abilities.

• Experience of the ITIL frameworkand with the commercial real estate industry is an asset

• Proven ability to motivate and manage large diverse teams.

• Highly self-motivated with an outgoing personality.

• Professionalism and excellent interpersonal skills.

Pursuant to local law Colliers is disclosing the following information:

Area/Location Specific: Toronto ON Hybrid

This posting is for an existing vacancy within our organization.

Colliers does not use AI-enabled tools to sort or decline decisions are made by our talent acquisition team.

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What we offer:

Innovative projects: Work on cutting-edge initiatives that shape our communities drive our growth and make a tangible impact.

Career growth: Advance your career and achieve your goals with industry-leading training and development programs.

Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.

Collaborative culture: Join our enterprising team where innovation thrives collaboration is key and our people are empowered to be their authentic selves and do their best work.

Diversity Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs) where you can connect learn and contribute to a diverse and supportive community. Learn more: network: Join a global team of 28000 professionals across 70 countries where youll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.

Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please no agencies.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants disability-related needs up to the point of undue hardship throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process please contact the recruitment team by email at .