General Manager | Downtown Hyundai!

General Manager - Elevate Your Career atDowntown Hyundai!

Downtown Hyundai is looking for an experienced General Manager to lead our team at Downtown AutoGroups Autoplex in Toronto.

Were looking for someone who knows how to build a high-performing team deliver a great Guest experience and run a strong dealership in a fast-paced environment.

At Downtown AutoGroup our goal is simple: create lifetime Guests not one-time customers. If that approach resonates with you we want to hear from you.

Take a look at our unique approach and see what were building.

Heres what youll be doing

Youll be responsible for leading coaching and motivating a team of Sales & Service Team professionals fostering a culture of continuous improvement and employee engagement. This role is ideal for an ambitious leader with a passion for the automotive industry a knack for business strategy and a proven track record in sales and operations management

Your strategic insight and strong leadership skills will be essential in leading the team optimizing processes and and ensuring the achievement of overall dealership goals. Your responsibilities will include:

• Leadership & Management:

• Lead mentor and develop a team of sales service finance and administrative professionals ensuring alignment with theDowntown AutoGroups vision and objectives.
• Foster a high-performance culture by setting clear goals providing regular feedback and ensuring accountability at all levels of the organization.
• Drive a customer-first approach across all departments to ensure a consistently positive experience for every client.

• Sales Strategy & Performance:

• Oversee all aspects of vehicle sales (new and pre-owned) to achieve volume profit and customer satisfaction targets.
• Develop and implement innovative sales strategies to increase market share and maintainDowntown AutoGroups competitive edge in the Toronto market.
• Monitor sales performance and profitability providing strategic direction to improve sales efficiency customer retention and growth.

• Operational Excellence:

• Oversee all day-to-day operations including sales service parts and financing ensuring smooth and efficient processes.
• Implement best practices in inventory management sales forecasting and pricing strategies to maximize profitability.
• Ensure compliance with all regulatory and brand requirements while maintaining the highest standards of dealership operations.

• Customer Service & Satisfaction:

• Champion a customer-focused culture by continuously enhancingDowntown AutoGroups sales and service processes.
• Analyze customer feedback and market trends to identify opportunities for improvement driving initiatives to exceed customer expectations.
• Collaborate with the marketing team to develop campaigns and promotions that attract new customers and retain loyal clients.

• Financial Management:

• Take full ownership of the dealerships financial performance including budgeting forecasting and financial reporting.
• Monitor expenses control costs and implement strategies to improve profitability across all departments.
• Develop and manage relationships with financial institutions manufacturers and key business partners to support dealership growth and stability.

• Team Building & Development:

• Recruit train and retain top talent across all departments ensuring the dealership has the right team to achieve its goals.
• Create and promote a positive work environment that fosters teamwork professional development and employee satisfaction.
• Conduct regular performance reviews and provide development opportunities to help team members advance in their careers.

• Compliance & Safety:

• Ensure the dealership operates in compliance with all relevant laws regulations and industry standards.
• Implement and enforce safety protocols to provide a safe working environment for employees and customers.

You need these qualifications

• Experience:Proven experience as a General Manager or General Sales Manager in a dealership with a proven track record of meeting and exceeding performance metrics while achieving leading CSI scores
• Skills:
• Strong leadership organizational communication and interpersonal skills.
• Proven ability to drive sales and manage a team effectively.
• Ability to develop and implement effective sales strategies.
• Exceptional communication negotiation and customer service skills.
• Proficiency in dealership management software and Microsoft Office Suite.
• Knowledge:
• In-depth understanding of automotive sales processes inventory management market trends customer preferences and department profitability.
• Understand the importance of providing an exceptional customer experience to both internal and external customers.
• Ability to analyze financial data and performance metrics effectively

It would be nice if you

• Have a Bachelors degree in business management or a related field.
• Knowledge of local market conditions industry trends and competitor activity.
• Have expereince withHyundai brand

What we offer

• Impactful Work:Every day presents new challenges and opportunities to make a difference.
• Career Growth:Were committed to helping our team members grow their careers with us- we believe in promoting from within.
• Community:Be part of a team thats as passionate about cars as you are in one of the most vibrant cities in the world.
• Competitive Pay:Attractive salary with opportunities for bonuses.
• Comprehensive Benefits:Health dental and vision coverage along with a Parts & Service Discount and a generous Vehicle Purchase Program.
• Professional Development:Ongoing training opportunities to keep your skills sharp and your career on trackthrough our DAG Academy.
• Modern Facility:Work in a clean organized and well-equipped shop that prioritizes safety and efficiency atour state-of-the-art Autoplex.
• Positive Work Environment:Be part of a supportive and friendly team that values your contribution.

You are what drives us Apply Now!

If youre ready to take your career to the next levelplease apply. Were excited to hear your story!

This is an in-person role.

Downtown Hyundai andDowntown AutoGroupare an equal opportunity employer committed to creating an inclusive and accessible environment for all employees. Wed be happy to provide reasonable accommodations to help you apply - just email us at.

Join us atDowntown HyundaiandDowntown AutoGroupin revolutionizing the automotive service experience!

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however only those selected for an interview will be contacted.