Functional Engineer

In every role McCainers are ambitious curious and passionate about creating exceptional work experiences - together. With a customer-first mindset we make doing business with McCain easy.

About the role.

The Functional Engineer Workforce Management is responsible for the design configuration optimization and continuous improvement of McCains workforce management capabilities with primary accountability for UKG Dimensions (Pro WFM). This role partners closely with HR Payroll Operations Manufacturing Leadership Digital teams and Application Management Services (AMS) partners to deliver enhancements regulatory updates deployments integrations and workforce management solutions that support McCains global operations.

As a member of the global HR Technology team the Functional Engineer serves as a workforce management subject matter expert ensuring solutions are scalable compliant reliable and aligned to business needs across scheduling timekeeping attendance labor management workforce compliance and payroll processes.

What youll be doing.

• Product Configuration & Solution Delivery: Configure and maintain UKG Dimensions functionality supporting timekeeping attendance scheduling accruals labor tracking and workforce compliance across global and country-specific designs. Analyze business requirements and translate them into scalable system solutions and configuration designs. Lead configuration testing deployment and validation activities for enhancements regulatory changes process improvements and new module activation or adoption. Support implementation of new functionality and operational workforce management initiatives. Develop and maintain system documentation configuration standards process maps and support materials.
• Design Governance & Expert Enablement: Serve as a functional subject matter expert for McCains UKG Dimensions global design footprint configuration standards and workforce management processes. Provide expert guidance to AMS partners vendors and internal teams on complex design questions enhancement feasibility regulatory impacts and highly complex or critical issues requiring deep knowledge of McCains workforce management landscape. Identify opportunities to strengthen design controls documentation knowledge transfer and governance across the platform.
• Workforce Management Process Expertise: Partner with the Business Process Owner Manufacturing Warehousing HR and Payroll teams to design and improve workforce management processes for 24/7 operational environments across multiple countries and regions with process direction and ownership driven by the Business Process Owner. Support country-specific pay rule configuration schedule templates shift structures labor levels attendance programs workforce policies and local compliance requirements. Ensure solutions consider collective agreements labor regulations scheduling requirements premiums and organizational policies. Validate workforce data integrity and ensure accurate downstream payroll outcomes for new changes and enhancements.
• Integration & Data Management: Design enhance and validate integrations between UKG Dimensions and connected platforms including SAP SuccessFactors payroll systems ServiceNow data platforms and time collection devices. Support interface design reviews release testing deployment validation and issue analysis for complex integration scenarios. Ensure adherence to established governance change management and data quality standards.
• Agile Delivery & Work Management: Manage assigned work through Jira and Agile delivery practices including maintaining accurate epics stories tasks dependencies estimates statuses acceptance criteria and delivery plans. Keep Agile work plans current so priorities progress risks blockers and release readiness are visible to product delivery and leadership stakeholders. Contribute to sprint planning backlog refinement prioritization release planning and routine delivery updates.
• Continuous Improvement & Transformation: Identify opportunities to simplify processes improve user experience reduce manual effort and increase automation. Analyze trends from service requests enhancement demand regulatory changes and operational feedback to prioritize improvement opportunities. Support workforce management transformation initiatives roadmap activities deployments and adoption planning. Contribute to broader HR Technology initiatives where workforce management expertise intersects with employee experience service delivery analytics or digital transformation priorities.

What youll need to be successful.

• Bachelors degree in Information Systems Human Resources Business Administration Engineering or a related discipline or equivalent practical experience.

• 3-5 years supporting configuring or delivering enhancements for UKG Dimensions (Pro WFM) or comparable workforce management platforms in a global environment.
• Experience working with multiple country designs local labor requirements collective agreements pay rules scheduling models attendance policies and payroll-related workforce management processes.
• Familiarity with McCains current UKG Dimensions WFM modules and capabilities including Timekeeping Scheduling Attendance Accruals Labor Management or Labor Tracking Pay Rules Workforce Compliance Reporting and Analytics integrations and related time collection capabilities.
• Experience with timekeeping scheduling attendance management labor tracking pay rules and accrual administration.
• Experience supporting system implementations enhancements upgrades and issue resolution.
• Experience working with platform integrations and data interfaces.
• Experience with SAP SuccessFactors ServiceNow HRSD payroll platforms HR technologies or enterprise SaaS applications is considered a strong asset.
• Familiarity with Agile delivery practices Jira ServiceNow and structured change management processes including the discipline required to keep Jira work items delivery plans dependencies statuses and sprint or release tracking current.
• Experience collaborating within a global team environment including working across regions cultures and time zones to support shared delivery outcomes.

Technical Skills:

• UKG Dimensions configuration and administration.
• Global workforce management design experience including country-specific configuration localization considerations and regulatory or collective agreement impacts.
• Workforce management process design and optimization.
• Timekeeping scheduling attendance and labor management.
• System troubleshooting and root cause analysis.
• Functional requirements analysis and solution design.
• Testing validation and release support.
• Integration and data troubleshooting.
• Reporting and analytics tools.
• Jira administration for assigned delivery work including maintaining epics stories tasks acceptance criteria estimates statuses dependencies and release tracking.
• Microsoft Excel and data analysis capabilities.
• Knowledge of payroll processing concepts and workforce compliance requirements.

Leadership Competencies:

• Customer Focus: Understands operational workforce challenges and delivers solutions that improve employee and manager experiences.
• Problem Solving: Uses structured analysis and sound judgment to resolve complex business and technical issues.
• Accountability: Takes ownership of outcomes from requirement intake through design configuration testing deployment adoption and accurate Jira or Agile work tracking.
• Collaboration: Builds strong partnerships across HR Payroll Operations Manufacturing Digital and external vendors.
• Continuous Improvement: Seeks opportunities to simplify automate standardize and optimize workforce management processes.
• Adaptability: Demonstrates the flexibility to contribute across multiple HR technology platforms and products leveraging transferable functional engineering skills beyond workforce management.

About the team.

You will be part of McCains Global HR Technology team supporting workforce management solutions across multiple countries and operational environments. The team partners closely with HR Payroll Manufacturing Operations Digital teams Business Process Owners and external service providers to deliver scalable compliant and employee-focused HR technology solutions. This role plays a key part in ensuring workforce management capabilities support McCains global business strategy while balancing local requirements and global standards.

About McCain.

Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.

Leadership principles.

At McCain our leadership principles guide how we engage with customers collaborate as a team and achieve success. We focus on understanding customer needs driving innovation empowering people and taking ownership to clear obstacles and deliver results.

The McCain experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust empowering us to bring out the best in one another. Here youll find opportunities to learn grow and thrive. Join us and experience why were better together.

Our purpose is grounded in building meaningful relationships. Were big believers in the power of working together in personit helps us stay connected collaborate more effectively and grow as a team. At the same time we recognize the importance of flexibility. Most office-based roles follow a hybrid model with the option to work remotely two days a week. There may be exceptions depending on the role and location so we encourage you to speak with your recruiter for more details.