Full-Time Store Manager (Optical) Yorkton SK

Location: 206 Broadway St E Yorkton SK S3N 3K4

Hours: Approximately 40 hours per week based on business needs. Evening and weekend work required.

Welcome to Specsavers where were not just about eyecare and eyewear but changing lives through better sight. Ranked the 5th Best Workplace in Canada and 12th globally by Great Place to Work were proud of our optometrist-owned model that makes high-quality eyecare and eyewear accessible to all Canadians.

Founded 40 years ago in the UK by visionary husband and wife optometry duo Doug and Mary Perkins Specsavers has remained privately owned since day one. Today we are a $7.8 billion global business with over 45000 colleagues across more than 2700 retail optical locations.

In Canada our support office is based in Burnaby BC. Since entering the market in 2021 weve been scaling rapidly now with over 270 locations nationwide. With advanced clinical equipment and a wide range of affordable high-quality eyewear were transforming the way Canadians experience eyecare.

If youre passionate about making a difference and want to be part of a values-driven organization join us as we continue to grow. Together we can change lives through better sight.

What Youll Do

As a Store Manager at Specsavers youll play a key role in helping customers see and feel their best. Youll run the daily retail operations of Specsavers store. As the leading supervisor youll partner closely with the stores retail and clinical team and manage the team to deliver an outstanding customer journey end-to-end surpassing customers expectations time after time. Youll be responsible for overseeing coaching and developing team members on all aspects of product selection sales techniques problem-solving and service.

Youll be part of our mission to deliver exceptional eye care to everyone while supporting customers with personalized advice and championing the quality and standards that Specsavers is renowned for.

Key Responsibilities

• Manage daily operations of the store including staffing scheduling inventory management and customer service. Ensure compliance with industry standards healthcare regulations and internal Specsavers policies.
• Train mentor and develop optical staff to enhance technical and customer service skills. Foster a high-performance culture through coaching motivation and clear goal setting.
• Collaborate with optical and retail teams to deliver integrated customer care.
• Analyze store performance metrics and implement strategies for continuous improvement. Uphold Specsavers values and brand standards in all aspects of store operations.
• Oversee selection and procurement of optical products to maintain a diverse high-quality inventory. Maintain strong knowledge of frames lenses treatments and current promotions to inform and educate customers. Provide education on eyewear options and ensure an exceptional experience.

What Were Looking For

• Be registered with the College of Opticians and hold a valid Dispensing Optician License in your province.
• Have experience managing store operations and optimizing business performance by creating a vision of success handling potential complaints and grievances with care analyzing management reports and managing the day-to-day running of the store effectively.
• Have the ability to lead and motivate a team to achieve excellent technical standards creating and celebrating WOW moments and delivering experiences that transcend customers expectations.
• Ability to thrive in a fast-paced retail environment staying organized and composed under pressure.
• Reliability and flexibility to work retail hours
• Surpass expectations by exceeding performance targets using key performance indicators toincrease sales minimize costs and maximize profits all while keeping in mind that our most important KPI is customer satisfaction.
• Motivated by building long-term customer relationships embracing Specsavers Customer Experience model that prioritizes lasting connections over short-term results
• Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications.

Speccies Benefits

• Vacation: 3 weeks of paid vacation (prorated for hours worked)
• Extra Time Off: 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year
• Vision Care: Enjoy 2 free pairs of glasses or a 12-month supply of contact lenses annually
• Friends & Family Discounts: 4 vouchers per year each offering 25% off
• Health & Dental Coverage: Comprehensive coverage starting on your first day (full-time only)
• Health Care Spending Account (full-time only)
• Employee Assistance Program: Confidential support for mental health financial and personal well-being
• Career Growth: Ongoing investment in your professional development and advancement

Behaviours We Value

• Collaborative: We work together as one Specsavers to deliver on our purpose
• Curious: We question explore and seek out diverse perspectives to develop our knowledge and understanding
• Courageous: We challenge the status quo we experiment with good ideas and we are brave bold and fast in our decision making
• Compassionate: We care support and help each other
• Commercial: We treat money wisely and make decisions that are good for our customers our partners our people and for the long term

We hope that in applying with us you value these things as well!

Equal Opportunity Employer

At Specsavers we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision we welcome your application even if you dont meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.

Accessibility and Accommodations

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process please let us know by contacting us at . We will work with you to meet your needs and ensure a fair and equitable experience.

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