FT Indigenous Patient Navigator

Status: Full-time permanent Location: Owen Sound ONHours: 35 hours/week (5 days)Salary: $51078 to $63847 per yearPaid Time Off: 3 weeks vacation 12 health & 3 personal days 5 spiritual/cultural days professional development and your birthdayBenefits: Comprehensive health dental life insurance and morePension: HOOPP (defined benefit plan)Posting Date: Junio 18 2026Deadline: Until filledSouthwest Ontario Aboriginal Health Access Centre (SOAHAC) is a diverse dynamic multiservice Indigenous health and wellness agency. We strive to provide quality wholistic health services by sharing and promoting traditional and western health practices to enable people to live in a more balanced state of well-being. SOAHAC provides services to Indigenous people including those who live on and off reserve status non-status Inuit and Metis within the Southwest Waterloo-Wellington and Erie St Clair regions. SOAHAC has a mandate of ensuring that health services are accessible of high quality and are culturally appropriate. It is SOAHACs objective to build health care capacity within Indigenous communities. Currently we are seeking the services of an Indigenous Patient Navigator to join our interdisciplinary staff team to work at our Owen Sound site. Reporting to the Integrated Care Manager the Indigenous Patient Navigator serves as a trusted support to Indigenous people and families navigating hospital and community health systems. Grounded in Indigenous values relational practice and wholistic wellness this role supports Indigenous clients in understanding care options asking informed questions accessing culturally safe care and navigating complex health within predominantly Western health environments the Navigator respectfully advocates for Indigenous patients while building collaborative relationships with hospitals physicians care teams Traditional Healers Elders and community organizations. The role helps bridge Indigenous and Western approaches to wellness through a Two-Eyed Seeing approach that honours Traditional Healing alongside clinical Navigator assists with care coordination discharge planning advocacy culturally safe transitions confidentiality documentation and access to community and Traditional Healing supports to promote wellness dignity and equitable care outcomes for Indigenous people and culturally safe navigation support to Indigenous individuals and families accessing hospital healthcare and community services. Build trusting relationships with clients using a trauma-informed relational and wholistic approach grounded in Indigenous values and wellness practices. Support clients in understanding healthcare options treatment plans discharge processes and available services to make informed decisions about their care. Advocate for Indigenous patients within predominantly Western healthcare systems to ensure equitable respectful and culturally responsive care. Coordinate care transitions referrals and discharge planning between hospitals community organizations and home supports. Connect clients with Traditional Healers Elders ceremony cultural resources and other Indigenous community supports based on individual needs and preferences. Foster collaborative relationships with healthcare providers community partners and Indigenous organizations to strengthen coordinated care and service delivery. Maintain confidential documentation track client supports and contribute to improving culturally safe healthcare practices and Indigenous ancestry and/or strong demonstrated connection and accountability to Indigenous communities preferred with preference given to qualified Indigenous Nurse (RN) Registered Practical Nurse (RPN) Social Worker Social Service Worker Indigenous Human Services Health Promotion or related human services degree/diploma preferred. Equivalent education and experience may be 35 years experience working with Indigenous people in healthcare hospital community wellness patient advocacy system navigation case management social work or related experience navigating hospital systems and understanding clinical pathways specialist care and discharge advocating for individuals in complex systemsStrong knowledge of hospital systems healthcare standards patient rights confidentiality and coordinated care of Indigenous health inequities impacts of colonialism and systemic barriers in of Traditional Healing practices and willingness to support Indigenous wellness of Indigenous organizations Nations and community supports in the service to respectfully advocate in predominantly Western institutional critical thinking and ability to ask informed healthcare to translate medical language into understandable relationship-building and trust development level of professionalism confidentiality and documentation conflict navigation facilitation and communication to work independently while collaborating across multidisciplinary job may require additional responsibilities and duties as assigned by Southwest Ontario Aboriginal Health Access Centre. SOAHAC values diversity and is an equal opportunity employer; however hiring preference will be given to qualified Indigenous applicants. SOAHAC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities you require accommodation to apply or if selected to participate in an assessment processplease advise Human you are interested in applying for this position please submit your cover letter and resume through the career portal. FT Indigenous Patient Navigator Dayforce JobsPlease note that our applicant tracking system may use automated tools including artificial intelligence (AI) to support aspects of the recruitment process. All hiring decisions are made by our unable to submit through the careers portal you may submit to Please visit Southwest Ontario Aboriginal Health Access Centre online at: or like us on to learn more about us!We thank all those for applying but only those selected for an interview will be contacted.