Front Office Administrator

At AFL were building more than networks were helping connect communities businesses and people across Canada. Our teams deliver the critical infrastructure that keeps people connected businesses running and communities moving forward. Behind everything we do is a commitment to ensuring every employee returns home safely every day.

Were seeking a Front Office Administrator who will be the first point of contact for visitors and callers providing a professional welcoming experience and supporting smooth day-to-day office operations across this role youll coordinate reception activities manage incoming inquiries support administrative workflows and partner with internal teams to keep our front office organized efficient and responsive.

Under the general direction of the Office Manager in Surrey BC the Front Office Administrator is responsible for administering the day-to-day office service requirements and operations of the Calgary office to ensure a functional pleasant and safe work environment through responsive efficient and cost-effective office service programs and services to employees

If youre passionate about delivering excellent customer service staying organized in a fast-paced environment and helping create a positive experience for employees and guests wed love to hear from you.

Specific Responsibilities and Resulting Outcomes

• Provide reception duties creating a positive warm and welcoming atmosphere for all employees visitors and stakeholders. Greet and assist visitors and staff.
• Manage front phone and respond to all general inquiries via in-person phone email or Teams. Coordinate solutions for day-to-day asks from staff.
• Handle mail inter-office mail and courier packages ensuring they are delivered to the correct staff person or department. Coordinate outbound courier as needed.
• Coordinate the daily administration of the corporate mobile device program including timely provisioning and recovery of phones device upgrades inventory tracking etc.
• Assist with invoice processing for accounts payable in Surrey BC
• Assist Fleet and Facilities with filing of paperwork and other tasks as required
• Assist EHS with Calgary administrative tasks such as: Maintenance of first aid and safety kits and Safety Data Sheet book conducting monthly building inspections followed by a report of the findings adhere to and promote the environmental health & safety policies of AFL
• Manage general office supplies ensuring an organized system for all staff to access
• Coordinate the purchase of office supplies ensuring they are adequately maintained within office and warehouse; as well as for other Alberta and BC locations as needed
• Source products and equipment as necessary working with Office Manager Department Managers and Senior Fleet & Facilities Manager where appropriate
• Point of contact and responsible for handling vendor services such as coffee service copier maintenance shredding janitorial etc. Track and monitor spending
• Monitor office for repair and maintenance requirements. Report issue or submit ticket. Liaise with Landlord maintenance.
• Assist in arranging for repair and maintenance of office equipment and furniture as necessary administer key fobs for employees at the office perform data entry of staff timecards and submit tie out reports for approval and processing handle business card orders manage booking of boardrooms/hoteling offices/personal offices/hotel desks. Organize and schedule meetings and appointments for shared meeting spaces and for other meetings as necessary cater food and beverages as required
• Clean and reorganize meeting rooms to ensure the boardroom is ready for use
• Assist with corporate social functions such as social committee events community engagement activities corporate events meetings and related events as required
• Ensure office environment including boardroom(s) are maintained to a professional and cleanliness standard
• Update maintain and add to Reception Instruction Binder and office lists
• Perform other related administrative duties and adapt to shifting priorities as assigned by management.

Qualifications

Knowledge and Experience

• 1 years experience in the coordination of office services
• Min Education - Post-Secondary Education
• Strong interpersonal skills including written and verbal communication
• Demonstrated customer service skills
• Strong organizational prioritization and multitasking skills
• Intermediate knowledge of MS Office applications including Word Excel Teams and Outlook

Skills and Abilities

• Flexible open to change & new information and rapidly adapts to changing conditions or unexpected obstacles
• Detail oriented excellent attention to detail with the ability to follow through on assigned tasks
• Independent ability to work well under limited supervision
• Analytical Thinking/Problem Solving capable of complex reasoning analysis
• Trustworthy - safeguards confidential information and valuable assets with absolute integrity and professionalism
• Results focused driven to achieve

Additional Perks:

• Competitive salary

• Comprehensive health dental and vision benefits.

• RRSP or retirement savings matching.

• Paid vacation and personal days.

• Professional development and training support.

• Hybrid work arrangements

• Employee assistance program and wellness resources.

• Collaborative high-performing team environment.

• Strong safety quality and continuous improvement culture.

Ready to Join UsWe welcome diversity and encourage individuals of all backgrounds to apply!

We provide reasonable accommodations for individuals with disabilities. If you need accommodations during the application process contact We are an equal opportunity employer and value diversity not discriminating based on race religion color national origin gender sexual orientation age marital status veteran status or disability

Required Experience:

Unclear Seniority