Front Desk Customer Service Representative
Job Summary
- Provide professional and courteous customer service to clients and visitors at the front counter.
- Answer and manage incoming telephone calls in a timely and professional manner.
- Respond to customer inquiries and provide accurate information or direct inquiries to the appropriate department.
- Greet visitors and assist with general front-desk requirements.
- Maintain a professional organized and welcoming reception area.
- Support day-to-day administrative and customer service activities as required.
- Follow established office procedures security protocols and confidentiality requirements.
- Escalate customer concerns or complex inquiries to the appropriate staff member.
- Perform other related administrative and reception duties as required.
- Valid security clearance mandatory.
- Previous experience in front-line customer service reception counter service or a similar role.
- Strong verbal and written communication skills.
- Professional and courteous telephone manner.
- Ability to interact effectively with customers visitors and internal staff.
- Strong organizational and interpersonal skills.
- Ability to work independently while contributing effectively within a busy office environment.
- Strong attention to detail and professionalism.
- Reliable and punctual with the ability to commit to the full temporary assignment.
Requirement | Details |
|---|---|
Position | Front Desk / Customer Service Representative |
Location | South Edmonton Alberta |
Duration | September 21 November 13 2026 |
Schedule | Monday Friday |
Hours | 8:00 AM 4:00 PM |
Status | Temporary Full-Time |
Security Clearance | Valid security clearance required |
Primary Duties | Front counter customer service telephone support reception and general administrative assistance |
Required Skills:
Required Qualifications Valid security clearance mandatory. Previous experience in front-line customer service reception counter service or a similar role. Strong verbal and written communication skills. Professional and courteous telephone manner. Ability to interact effectively with customers visitors and internal staff. Strong organizational and interpersonal skills. Ability to work independently while contributing effectively within a busy office environment. Strong attention to detail and professionalism. Reliable and punctual with the ability to commit to the full temporary assignment. Assignment Details Requirement Details Position Front Desk / Customer Service Representative Location South Edmonton Alberta Duration September 21 November 13 2026 Schedule Monday Friday Hours 8:00 AM 4:00 PM Status Temporary Full-Time Security Clearance Valid security clearance required Primary Duties Front counter customer service telephone support reception and general administrative assistance Ideal Candidate The ideal candidate is a professional dependable and customer-focused individual who is comfortable working in a busy office environment and interacting with customers both in person and over the phone. Previous reception front-desk call centre government/public-facing or administrative customer service experience would be an asset.
Required Education:
High school diploma or equivalent; post-secondary education in Business Administration Office Administration Customer Service or a related field is an asset.