Food Safety & Quality Assurance Manager

You cant make the perfect apple pie without the right mix of ingredients and you cant make a great company without the right mix of people. For more than 50 years Chudleighs has been an important part of peoples lives. Our success hinges on the innovative dedicated and inspiring individuals who make up our team and who pride themselves on making every Chudleighs experience we do our baking in a modern 110000 square foot bakery five minutes down the road from our family farm. With 200 dedicated full-time employees we make delicious desserts for customers across North America and beyond!Come join our sweet team as a Food Safety & Quality Assurance Manager!Why Youll Love Working Here:Competitive Health Dental & Vision Benefits (100% employer paid)RRSP Matching Program3 Weeks Annual VacationAnniversary Paid Day OffPersonal Development/Education FundFitness ReimbursementSafety Shoe ReimbursementEmployee Referral BonusEmployee Assistance Program (EAP)Employee Rewards and Recognition Programs:Programs that recognize and reward employee achievements and Engagement:Opportunities to participate in community service and corporate social responsibility Workplace:An inclusive and diverse workplace where all employees are valued and Commitment:Work for a company committed to sustainability and making a positive impact on the Type: Permanent Full-timeAnnual Salary: $95000 - $115000Work Location: Onsite (Milton ON)What Youll Be Doing:Develop Food Safety and Quality programs complying with BRC customer and regulatory requirementsFull accountability of food and personal safety requirements for departmentEmpower coach support and develop employeesManage QA Budget with support from direct managerPlanningEstablish the long-range strategies objectives and KPIs for the quality program to meet company goalsReview product defects analyze trending data and recommend modifications in products or quality standards to correct any deviations and ensure quality compliance Develop work instructions continuity plans and training matrices for optimal performance and create execution planExecutionMonitor implementation of polices and programs for FSQA programsDirect and coordinate quality specifications and standards for raw materials processes and finish products for both new and existing products Manage quality control plans inspection and testing process control procedures to ensure raw material and finish products meet safety and quality regulatory and customer specifications/standards. This includes regulatory requirements for the U.S and international Ensure all BOPs and internal quality documentation is maintained and accurateEnsure company/customer quality databases are accurate and updated on timeImplement a robust auditing program to ensure programs are robust and deviations/non-conformances are handled effectively Ensure maintenance of the BRC program including revisions to maintain yearly goalsConsistently execute action plans which meet the departmental strategy and goalsTeamworkWork with cross functional teams (maintenance operations sanitation shipping/warehousing) to eliminate personal food & safety issues & gain alignmentCommunicationEnsure customer complaints and quality problems are dealt with in a timely matterDevelop and execute an effective communication strategy to ensure employees temporary workers contractors and visitors are kept appropriately informed Prepare periodic reports to top management as necessaryCoach and provide appropriate feedback on an ongoing basis to encourage correct departmental and operational behaviors while disciplining as necessaryLeadershipEnsure the food safety & quality control procedures/policies are coordinated and understood throughout the organization continuously improving Food Safety Culture Ensure a strong compliance program and the hold and release/recall programs meet regulatory and company requirements and minimize riskMain lead for BRC regulatory customer audits and feedback for quality continuously targeting an AA scoreCreate an environment for employee ownership and engagement using a collaborative approach Create positive morale amongst the employees to achieve a high gallop scoreConduct 1:1s at least monthly and annual performance reviews for all staff Motivate staff to ensure the customer (both internal and external) remain prominent while executing strategies using Chudleigh TraitsDelegate effectively and appropriately to expand staff skill while achieving departmental goalsLead by example coach for successKeep abreast of new developments (legislative and compliance) quality What Were Looking For:College/University degree preferably BSC in Engineering or Food Science. Minimum of 10 years of food production/packaging and quality management experience (ideally frozen bakery).Minimum of 5 years management/leadership experience. Strong regulatory experience for both Canada and U.S International export experience BRC (or similar GFSI) Knowledge and Experience required. Strong knowledge of HACCP GMP OHSA regulatory requirements for labeling and nutrition and food safety risk Points If You Have:Dessert Manufacturing Facility or Bakery with Lean tools and methods (e.g. value stream mapping visual management root cause problem-solving).Strong knowledge of WHMIS Chemical Handling HACCP GMP OHSA and regulatory compliance with Bill 190 we confirm that this job posting is for an existing vacancy within our part of our recruitment process we may use artificial intelligence tools to help review applications. These tools are intended to support efficiency and consistency but final hiring decisions are always made by our hiring team. Chudleighs Ltd. is committed to maintaining a diverse and fair workforce. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our People & Culture Team ().Thank you for your interest in Chudleighs Bakery.