Field Service Representative, Industrial Water Treatment
Saint John - Canada
Job Summary
Want to build a brighter bolder future and cultivate your career Join Ecolabs team and help create a world in which we all thrive.
Nalco Water an Ecolab company helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing delivering innovative solutions that reduce reuse and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency sustainability and performance.
Ecolab is seeking a Field Service Representative where your hands-on skills and customer-first mindset will help shape a more sustainable future. Youll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. Youll work independently in the field building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.
How Youll Make an Impact:
- Deliver expert service and support for cooling tower cleaning and water disinfection
- Provide technical support and escalate complex challenges as needed
- Build strong relationships with customers and promote best practices
- Ensure full compliance with safety policies and procedures
- Execute required chemistry tests log and report data and maintain product inventories at customer accounts
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
- Provide technical support to customers; identifying and resolving customer pain points escalating as required
- Install calibrate and maintain chemical feed equipment and process monitoring equipment at customer accounts
Position Details:
- This position will be based in Saint John NB
- Targeted accounts are within the Downstream Oil and Gas industries
- Some overnight travelmay be required for training/meetings
- On-call emergency customer support (approximately 1 weekend/month) may be required
Whats Unique About This Role:
- Youll work in a dynamic hands-on environment with autonomy and support
- Youll help customers meet sustainability goals while protecting their critical assets
- Youll gain access to industry-leading training and development programs
- Youll receive a company vehicle and cell phone
- Youll be eligible for comprehensive benefits package including medical dental vision share purchase plan pension plan and more!
Minimum Qualifications:
- High school diploma or equivalent Post secondary diploma or trade school certification is preferred
- 2 3 years of experience in water treatment or an industrial/mechanical environment
- Position requires a current and valid Drivers License with no restrictions
- Position requires travel to the US for training/meetings
- No immigration sponsorship available for this position
Physical Requirements of Position:
- Lifting up to 50 pounds
- Exposure to hot cold noisy or dirty environments
- Stooping kneeling crouching reaching balancing walking standing climbing
Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.
Preferred Qualifications:
- Post secondary diploma or trade school certification
- Demonstrated mechanical aptitude
- Experience in water treatment or specialty chemical industry
- Familiarity with boilers cooling towers and wastewater treatment systems
- Proficiency with Microsoft Office Suite
Annual or Hourly Compensation Plan
Base salary range is $52800.00 $83600.00. This position has a base salary and is eligible for overtime.
Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education training experience work location travel (if required) etc.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their here to see our benefits.
About Ecolab:
At Ecolab we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation our 48000 associates help deliver comprehensive science-based solutions data-driven insights and world-class service to advance food safety maintain clean and safe environments and optimize water and energy use and improve operational efficiencies and sustainability for customers in the food healthcare life sciences hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginners mindset continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
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During pre-screening we may use an AI tool supported by human oversight to efficiently manage tasks such as resume screening and/or interview scheduling. All hiring decisions are made by human reviewers.
Successful candidates will be required to undergo pre-hire background checks as a condition of employment.
Required Experience:
Unclear Seniority
About Company
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.