Examiner- Claims

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people purpose and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2300 team members supporting over one million customers across 200 locations across Canada.

Claims Examiner

The Claims Examiner will be a key member of the NationalInsurance Operations team reporting to our Claims Manager. You will collaborate with partners and clients to resolve property and casualty claims.

Here is what a typical day looks like

• Securing telephone statements and details of damages from customers.

• Review and interpret policy wordings and parameters to determine if coverage is in-force and triggered by the loss
• Manage claims settlement process with independent adjusters providing recommendations and direction for negotiation and settlement within authority provided by insurers
• Perform in-house adjustment of claims within authority granted by provincial authorities and insurers
• Set and maintain accurate loss and expense reserves based upon investigation and/or recommendations including validating independent adjusters or insurers reserve calculations and advising of discrepancies
• Perform business interruption calculations
• Provide feedback to Underwriters Risk Management and Brokerage teams on claims frequency and physical hazards
• Maintain and action abeyance files and payment schedules
• Draft and distribute correspondence to insureds insurers third party claimants adjusters and other industry members

The value you bring

• General Insurance Level 2 License required (must obtain within 3 months of hire)
• Working towards your CIP or CAIB preferred
• Proven experience working with Claims in the insurance industry
• Clear professional communication both verbal and written
• Knowledge of MS products including Word Excel Outlook

Role Details

• Hours: Full-time 37.5 hours per week
• Location: Remote options available in BC
• Compensation Range: $55000 - $65000
• Requisition #: 83060
• Current Vacancy: Yes

Why Western

Westerns peoplefirst culture grounded in our guiding principles of Truthfulness Fairness Value and Loyalty is recognized across Canada and strengthened by our commitment to wellness flexibility and meaningful community impact.

Highlights include:

• 14 Paid Wellness Days 3 weeks vacation companymatching savings programs and 100% employerpaid group benefits for eligible employees
• Over 1500 volunteer hours supporting 160 charities in through theWestern Financial Group Communities Foundation.

Our Commitment to Inclusion:At Western we strive to create an accessible equitable and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer we encourage applicants of all backgrounds to apply even if your experience doesnt perfectly match every qualification. If you need assistance or an accommodation during the hiring process please contactor visit ourCareers page.

Our HumanFirst Hiring Approach:We do not use artificial intelligence to screen assess or select applicants. All applications are personally reviewed by Westerns Talent Acquisition Consultants. As part of our hiring process we use standardized scientifically validated skills assessments (nonAI) and all results are reviewed by our hiring team.

Ready to Apply

If making a meaningful impact in your community and growing your career in a supportive purposedriven environment excite you wed love to hear from you.