Enterprise Content Management (ECM) Business Systems Analyst

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

The Business Analyst will serve as a key partner on the Imaging & Content Platforms team supporting enterprise content management digital document workflows ERP-related modernization and related platform initiatives. This role translates business needs into clear actionable requirements and helps align business product architecture integration compliance operations and delivery teams.

The successful candidate will bring a product owner mindset in addition to strong core business analysis skills. This includes understanding the business outcomes behind requests helping stakeholders prioritize needs evaluating options within existing platform capabilities contributing to backlogs and roadmaps and balancing near-term delivery with long-term platform health.

The ideal candidate has practical experience supporting enterprise content management workflow document capture e-signature digital fax or related configurable platforms and can independently drive discovery requirements definition process analysis testing readiness stakeholder communication and delivery support.

Lead discovery sessions requirements workshops process-mapping discussions and stakeholder interviews across business and technology teams.

Document and manage business functional integration data reporting security compliance and operational requirements for content and document workflow solutions.

Translate complex processes into clear requirements user stories process flows acceptance criteria test scenarios business rules and implementation-ready documentation.

Clarify desired outcomes identify underlying business problems challenge assumptions and recommend practical solution options rather than only capturing requests.

Partner with platform owners and stakeholders to assess and prioritize enhancements based on business value strategic alignment risk compliance effort dependencies and platform sustainability.

Contribute to product backlogs release planning demand management and platform roadmaps.

Develop working knowledge of assigned platform capabilities limitations configurations integration patterns and support considerations.

Support ERP-related content initiatives involving document capture storage retrieval metadata taxonomy retention lifecycle management security and integration.

Partner with architects developers vendors ERP teams and integration partners to evaluate options identify dependencies and maintain traceability through design build testing deployment and hypercare.

Drive current-state and future-state analysis for processes involving enterprise content management and related platforms.

Coordinate and support SIT UAT regression testing data validation cutover readiness production readiness stakeholder sign-off and post-deployment activities.

Identify and communicate risks assumptions issues dependencies decisions change impacts and operational considerations.

Help ensure solutions align with enterprise architecture information security privacy records retention auditability and support standards.

Bachelors degree in Business Information Systems Computer Science Healthcare Administration or a related field or equivalent practical experience.

4 years of experience as a Business Analyst Business Systems Analyst Product Analyst Functional Analyst or similar role supporting technology delivery.

Practical experience supporting enterprise applications integrations APIs document management workflow business process automation or other configurable platforms.

Experience working with stakeholders to evaluate options prioritize competing needs and recommend solutions that balance business outcomes with technical and operational considerations.

Experience supporting UAT testing coordination issue tracking release readiness or solution validation.

Ability to work independently manage ambiguity and communicate effectively with business users technical teams vendors project partners and leadership.

Strong analytical facilitation problem-solving organizational and written and verbal communication skills.

Hands-on experience supporting implementing configuring administering or optimizing enterprise content management imaging document capture records management e-signature digital fax or workflow automation platforms.

Experience with Nuxeo ECM Perceptive Content/ImageNOW OpenText DocuSign RightFax Hyland Intelligent Document Processing or comparable technologies.

Experience in a Business Analyst Product Analyst Product Owner Platform Owner Functional Lead or similar capacity requiring a balance of business demand platform capability and operational priorities.

Experience with metadata taxonomy document lifecycle management records retention security models workflow configuration REST APIs or enterprise integration patterns.

Experience supporting or integrating with SAP PeopleSoft Salesforce JDE Workday or similar enterprise systems.

Experience with large-scale deployments platform integrations modernization product lifecycle planning or business transformation.

Experience in large matrixed regulated environments with compliance privacy audit security information governance or records management considerations.

Experience with Agile Scrum SAFe hybrid or waterfall delivery models and tools such as Jira or Azure DevOps.

Experience using Excel Power BI or related tools for analysis reporting KPI tracking or decision support.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.

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