Enterprise Business Process Transformation Consultant

Position Type:

If youre looking for a fulfilling career that can make a real difference in your life and the lives of others youve come to the right place.

As a national health solutions partner we put people first in everything we do and that begins with our team of 8000 professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together our employees are creating industry-leading solutions in insurance primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest and its reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth flexible work options meaningful experiences and supportive leadership. Medavie is where employees can be their best selves feel they belong and achieve their full potential. Be part of it by applying for a position with us today.

The Opportunity

At Medavie we are committed to improving the health and well-being of Canadians. Through collaboration innovation and a focus on continuous improvement we are transforming how work gets done across the enterprise to better serve our customers employees and communities.

As a hands-on Enterprise Business Process Transformation Consultant you will play a key role in advancing enterprise transformation by working with division experts to reimagine and modernize business processes through AI automation and digital capabilities. Working within the Enterprise Transformation Office you will partner with leaders across the organization to identify opportunities design future-state processes and drive meaningful business outcomes.

What Youll Do

• Lead and conduct process discovery and redesign initiatives facilitating workshops with business leaders and subject matter experts to analyze current-state processes and define future-state solutions.

• Partner with business and technology teams to develop implementation-ready business requirements and process designs.

• Support enterprise transformation initiatives by identifying opportunities to leverage AI automation and digital capabilities to improve efficiency and customer experience.

• Establish and maintain process governance standards methodologies and quality controls across the organization.

• Define success metrics and support adoption efforts through change enablement training and ongoing performance monitoring.

• Stay current with emerging technologies and industry trends providing guidance on opportunities to enhance business operations through innovation and continuous improvement.

What you Bring:

Education & Experinence:

Education: Bachelors Degree in Business Administration Industrial Engineering Information Systems Operations Management Organizational Development or related discipline. An equivalent combination of education and relevant experience will also be considered.

• Minimum 5-7 years of experience in business process management business analysis operational excellence process improvement or enterprise transformation.

• Experience facilitating workshops and collaborating with senior leaders and cross-functional stakeholders.

• Experience documenting and designing business processes using BPMN Lean Six SIgma or similar methodologies.

• Experience developing governance frameworks process standards and operating models.

• Knowledge of AI automation and digital transformation concepts and their practical application within business operations.

• Strong business process analysis and redesign capabilities.

• Ability to translate business needs into practical requirements and transformation solutions.

• Strong facilitation communication negotiation and stakeholder management skills.

• Ability to collaborate effectively with business technology data and delivery teams.

• Understanding of responsible AI principles data literacy concepts and process governance practices.

• Strong problem-solving skills curiosity and a continuous learning mindset.

• Proficiency with Microsoft 365 tools including Word Excel PowerPoint Teams and Visio.

• Experience supporting enterprise-wide transformation or modernization initiatives.

• Experience working with Agile delivery teams.

• Certifications such as CBPP BPMP Lean Six Sigma Agile Design Thinking Prosci Microsoft AI-900 or related credentials.

• Experience with Power Platform Power Automate Copilot Studio or other automation technologies.

Language Requirement: English is required; bilingualism (English/French) is considered an asset

Reliability Status Clearance (Enhanced Level B) including fingerprinting a criminal record check and a credit check. You must have resided in Canada for at least 5 years and hold Permanent Resident or Canadian Citizenship status.

Whats in it For You:

• Influence enterprise-level decisions and help shape organizational priorities and outcomes.

• Work directly with senior leaders and gain broad exposure across the organization.

• Contribute to the development of key enterprise transformation governance and prioritization capabilities.

• Enjoy a flexible collaborative hybrid work environment. Must be available for in-office meetings when required.

• Be part of a culture grounded in accountability respect learning and continuous improvement.

• Access ongoing professional development and growth opportunities.

Pay Range: $88200 - $110200

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The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge skills qualifications experience and education/ addition to Base Pay eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment retention advancement and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools including AI to support application screening candidates are expected to complete all recruitment interactions independentlywithout AI assistanceto ensure a fair and equitable process.

If you experience any technical issues throughout the application process please email: .