Emergency Disaster Social Services Assisant

The EDSSocial Services Assistantprovidesassistanceandsupportto EDS Specialists and the Divisional Director of EDSfor the operation of the local Emergency Disaster Services program according to divisional and territorial policies procedures and standards.

Accountabilities:

Service Responsibilities:

• lncooperationwith the EDS Specialists and the Divisional Director of EDSassistwith the provision of 24-hour 7 days a week Emergency Disaster Services forthecatchment area as situations and/or the Government MOU dictate.

• Assistwith the organizing and delivery of training courses within the catchment area.

• Assist the EDS Specialists and the Divisional Director of EDS in ensuring that clients receive pastoral care emotional & spiritual support and referrals as needed.

• Assistthe EDS Specialists and the Divisional Director of EDS in ensuringassistanceis provided with respect to clients immediate material needs i.e. food water and clothing.

• Assistwithmaintainingand keeping in a state of readiness all vehicles and equipment assigned tothe Emergency Disaster Services program.

• Assistwith ensuring that designated operators of EDS assigned vehicles properlymaintainthe service units.

• Assistin the development of a response strategy (assistingwith thepreparation of EDS manuals and other relevant materials) that will reflect the different regions within the catchment area.

• May provide supervision and oversight to volunteers during a deployment when directed by thelncidentCommander.

• Perform other position related duties as

Organizational Responsibilities:

• Develop an understanding of the Mission of The Salvation Army in Canada and its implications as

related to position responsibilities

• Maintain information in confidence as

• Participate as an active and responsible team member

• Represent the organization in a professional and engaging manner andassistpersonnel whom

the position supports in developing those skills as

• Participate in supervision and regular performance reviews/evaluations as.

• Work in compliance with OH&S Act and Regulations and abide by The Salvation Armys health and

safety policies and procedures.

• Ongoing training and certification in all Salvation Army Territorial EDS aspects is.

• Treat the property of The Salvation Army with due care and caution.

• Participate in ongoing professional development and training

• Perform other position related duties as

Accounting:

• Assist whenwith the processing of invoices receipts andvehicle monthly charges inourfinancial managementsystem

• Assist whenwith thereceipt and control for use of all gift cards

• Assist whenwith providingphotocopyingand/or scanningservices data entry and related tasks related to financial matters

• Perform other position related duties as

Administration:

• Answerphone respond to general inquiries and transfers calls as necessary

• Open and distribute in-coming mail and processes out-going mail including materials of a confidential nature; receives parcel(s) and distributes to theappropriate person(s)

• Assistwith maintenance ofcurrent fixed asset inventory supply inventory and ordersand other related items asnecessary

• Assistswith the recruitment onboarding and engagement of EDS volunteers

• Assistswith the completion ofmaintenance of and submission ofreports forms and statistics as per EDS standards

• Perform other position related duties as

CRITICAL RELATIONSHIP MANAGEMENT

Internal:

• Various Ad Hoc Committees as assigned

External:

• Clientsvisitorsand volunteers

MANAGERIAL/Technical Leadership RESPONSIBILITY:

• Reports directly to theEDS Specialist(s)in the Edmonton office of EDSand indirectly to other EDS Specialists in the division and to the Divisional Director of Emergency Disaster Services Prairies & Northern Territories Division

• No direct reports but may provide incidental assistance/support/oversightto staffor volunteers during an EDS deployment

FINANCIAL AND MATERIALS MANAGEMENT:

• Has no formal financial authority to spend funds;mayassistwithinputtinginvoices into Financial Management Systemorassistwith management and organization of receipts

• Assistswith management safekeeping effectiveusageand/ordistribution of materials

• Assistswith managementof andmaintainingCommunity Response Units (CRUs) in region

• Assistswithmaintaininginventory offixed assetsoffice supplies gift certificates/cards etc.

WORKING CONDITIONS:

• Work environment is typically in an office warehouseor at work sites within residential settings and though notdirectly linkedto duties of the role work site may provide exposure to the following disagreeable conditions:

• Dealing with angry and abusive people

• Exposure to bodily fluids bodily wastes

• Exposure to drugsalcoholand solvents

• Exposure to infectious diseases

• Other dangerous situations

• Sharp objects (i.e.needle sticks knivesand weapons)

• Works ingenerally agreeableconditions but mayencounterfrequent interruptions and the need to multitaskand workenvironment has equipment and general office noise (i.e: people talking phones ringing etc.)

• Warehouse work will involvepossibility of cleaning and lifting objects up to 50 lbs

• Requireslittle to no travel

• Flexibility as participation in response meetingsconferencesand other events may involve long
  work daysand/or evening/weekend work.

• During a disaster response incident this position may be asked to support (directly or indirectly) on-site disaster relief operations. This may include operating in hardship conditions where basic amenities such as power and water may not be readily available. Working conditions during a disaster response incident may be extremely hectic and stressful and involve extended hours.

The above responsibilities must be performed in keeping with The Salvation Armys Mission Vision and Values in a professional manner upholding our code of conduct.

education and experience Qualifications:

Education Qualifications and Certifications:

• High School Diploma or equivalent

• Valid Drivers Licencewould be an asset;in order todrive work vehicles a valid license and a clean drivers abstract must be provided

• A Criminal Background Check that is satisfactory to The Salvation Army in its sole discretion is

Experience and Skilled Knowledge Requirements

• One year of prior related experience including experience dealing with office equipment and tools would be an asset

Skills and Capabilities:

• Attention to detail problem solving and analytical skills.

• Able and willing to complete assigned duties in a safe and efficient manner and able tolift upto50lbs

• Demonstrated ability to work instressfulhigh-paced environments.

• Strong senseof integrity and confidentiality with professional ethics and a balanced sense offairness and flexibility.

• Excellent oral written and interpersonal communication skills.

• Attentive listening skills.

• Demonstrated teamwork and leadership skills.

• Strong organization and administrative skills.

• Ability to work independently with minimal supervision

• Ability to work with computers including Microsoft Word Power PointExceland Databases

• Communicates well in person via e-mail or on the phone

• Willing to wear Salvation Army logo and branded wear

• Willing to adhere to Salvation Army policies procedures and principles